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gatorblair

logs not being recorded

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After running the program for the first time, it sucessfully removed 6 items. However, when I went to look at the log, it was not there. The box is checked to save all logs. Thanks for any help.

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After running the program for the first time, it sucessfully removed 6 items. However, when I went to look at the log, it was not there. The box is checked to save all logs. Thanks for any help.

Please re-run a scan and report back if the same situation happens. What version of SUPERAntiSpyware are you running? (numerical version)

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Are you both running 64 bit installations of windows? (7?)

Thank you for your reply. I am running Windows 7 64-bit though I don't know about gatorblair. The logs from builds before V.4.50.1002 were unaffected, but any new scans simply do not generate new logs. Save "Empty/Clean Logs" is ticked but "Keep a detailed log of scanning results" is not.

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Thank you for your reply. I am running Windows 7 64-bit though I don't know about gatorblair. The logs from builds before V.4.50.1002 were unaffected, but any new scans simply do not generate new logs. Save "Empty/Clean Logs" is ticked but "Keep a detailed log of scanning results" is not.

Check mark "Keep a detailed log...." and see if the logs are then available.

Also, if you are using freebie program CCleaner, ensure that Cleaner>Applications>SUPERAntiSpyware (Logs)* is unchecked

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Check mark "Keep a detailed log...." and see if the logs are then available.

Also, if you are using freebie program CCleaner, ensure that Cleaner>Applications>SUPERAntiSpyware (Logs)* is unchecked

I have checked "Keep a detailed log" and the logs are now available. Thanks. :wink:

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