gatorblair Report post Posted April 6, 2011 After running the program for the first time, it sucessfully removed 6 items. However, when I went to look at the log, it was not there. The box is checked to save all logs. Thanks for any help. Share this post Link to post Share on other sites
SAS Customer Service Report post Posted April 6, 2011 After running the program for the first time, it sucessfully removed 6 items. However, when I went to look at the log, it was not there. The box is checked to save all logs. Thanks for any help. Please re-run a scan and report back if the same situation happens. What version of SUPERAntiSpyware are you running? (numerical version) Share this post Link to post Share on other sites
alhazred Report post Posted April 6, 2011 I can confirm that I am also having this problem. Using Windows 7 / 64-bit IE9 Superantispyware 4.50.1002. Share this post Link to post Share on other sites
SAS Customer Service Report post Posted April 8, 2011 I can confirm that I am also having this problem. Using Windows 7 / 64-bit IE9 Superantispyware 4.50.1002. Are you both running 64 bit installations of windows? (7?) Share this post Link to post Share on other sites
alhazred Report post Posted April 8, 2011 Are you both running 64 bit installations of windows? (7?) Thank you for your reply. I am running Windows 7 64-bit though I don't know about gatorblair. The logs from builds before V.4.50.1002 were unaffected, but any new scans simply do not generate new logs. Save "Empty/Clean Logs" is ticked but "Keep a detailed log of scanning results" is not. Share this post Link to post Share on other sites
siliconman01 Report post Posted April 9, 2011 Thank you for your reply. I am running Windows 7 64-bit though I don't know about gatorblair. The logs from builds before V.4.50.1002 were unaffected, but any new scans simply do not generate new logs. Save "Empty/Clean Logs" is ticked but "Keep a detailed log of scanning results" is not. Check mark "Keep a detailed log...." and see if the logs are then available. Also, if you are using freebie program CCleaner, ensure that Cleaner>Applications>SUPERAntiSpyware (Logs)* is unchecked Share this post Link to post Share on other sites
alhazred Report post Posted April 9, 2011 Check mark "Keep a detailed log...." and see if the logs are then available. Also, if you are using freebie program CCleaner, ensure that Cleaner>Applications>SUPERAntiSpyware (Logs)* is unchecked I have checked "Keep a detailed log" and the logs are now available. Thanks. Share this post Link to post Share on other sites
