transfer license problems

[crosseydlobster]

I am trying to transfer my Superantispyware license so I can reformat and restore my hard drive. I recently contracted a virus that did some damage. However I keep getting an error code when I try to do the license transfer:

"Unable to connect to the activation server. Please make sure that SUPERAntiSpyware.exe is allowed to connect through your firewall and try again."

I have checked my firewall to make sure that Superantispyware is allowed through and it is. I even reset all of my firewall setting back to default. This is obviously a problem that persists because of my recent virus issue. Any suggestions on what I should do to get this transfer done properly?

[Seth]

Welcome to the SAS forum.

Provided SAS is being re-installed on the same system, you don't need to transfer the license.

Simply note your key, format, and use the key again when you install SAS.

[SAS Customer Service]

Welcome to the SAS forum.

Provided SAS is being re-installed on the same system, you don't need to transfer the license.

Simply note your key, format, and use the key again when you install SAS.

You may also open a CSR so we can more intimately look at your licensing issues.

To Create A Support Ticket:

https://www.superantispyware.com/csrcreateticket.html

[darkhorse]

Hi.

But I dont think it hurts anything to do the transfer of license.

To not forget it ?