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hughejars

MS Removal Tool

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Hi people

MS-Removal-Tool

We've had this malicious software in the past and superantispyware has dealt with it. But is there a new version on the scene cos one of my PC's got it again, but this time superantispyware is not detecting it even after an update has been performed.

Cheers

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Welcome to the SAS forum.

Confirm that you're using at least V4.50.1002, CORE 6721, TRACE 4533. If so, run a complete scan from Safe Mode.

If the malware is still not detected/removed, please submit a Customer Support Request, and the SAS team can run diagnostics on the system and update their definition files accordingly.

https://www.superantispyware.com/precreateticket.html

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Thanks Seth

A new update seems to have come available shortly after this post.

I've downloaded and started a new scan, already it's detected the Gen-FakeAlert I think we're looking for.

I'll let the scan finish and let you know the result.

Many thanks

:-)

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