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silverwolf0

All my programs stopped working, icons disappeared

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I got a malware called XP Home Security on my old Dell computer running WinXP. The malware would prevent any applications from opening and popup a message saying my computer was infected and that I should buy their program. I had malwarebytes installed but it wouldn't run. I put a copy of SuperAntispyware Portable on a thumb drive and ran the program from there. It detected a trojan and several other stuff. When the computer restarted after removing the malware, all the icons on my desktop and explorer were blank white and every time I tried to run a program like firefox or the add/remove program from the control panel, the windows cannot open this file dialog pops up. What do you think is wrong with my computer now?

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Thanks. That seemed to fix all my issues. Is there a way to fix all my program shortcut icons on the desktop? I did it with firefox by manually creating a shortcut and dragging it out to replace the blank one, but I have a lot of blank icons to fix.

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You're welcome.

Run Tweak UI, click on "Repairs" and you'll see a rebuild icons option.

http://download.cnet.com/Tweak-UI/3000-2072_4-10002117.html

Just so all know; there is a SUPERAntiSpyware EXE file association fix as well; and it is not contingent on the operating system.

https://www.superantispyware.com/downloads/SAS_FixEXEfile.com

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The malware resurfaced again. I had run both malwarebytes and antivir antivirus and removed whatever they found. I could get on the internet for ar session, but when I got on it a few minutes ago, the xp home security thing started to pop up again. I am running superantispyware again to delete it. The thing that has popped up in superantispyware that may or may not be the malware is called trojan agent/gen-fakealert[local]. It has 3 items listed when you expand it and one is listed as a running process so I assume it is it.

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Make sure both MB and SAS are updated before running full/complete scans.

I also suggest you disable System Restore before running the scans. Remember to re-enable it afterwords.

One other thing, are you going through a router? The reason I ask is that the router may be infected.

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