vick Report post Posted March 22, 2011 Recently I installed SAS free in my win7 machine. The program scanned my laptop and quarantined a MICROSOFT.NET cookie together with other tracking cookies. Name of the MS.NET cookie and source: .microsoftsto.112.2o7.net [C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\iq2unf9x.default\cookies.sqlite] I went to ‘MANAGE QUARANTINE’; under date was ‘ADWARE.TRACKING COOKIES’ but was unable to open and access individual cookies to restore the MS.NET cookie QUESTION 1: How do I restore only the MS.NET cookie and not the other tracking cookies using keyboard? [i am a blind screen reader user and cannot use the mouse] QUESTION 2 There is a new SAS [4.5] update that won’t install despite numerous attempts in my win7 machine. The installation in my XP machine was successful. Could it be related to the above missing MS.NET cookie or a bug in SAS for win 7? If it is a bug, is there a work around? There was no usual pop-up from the UAC. Thank you Vick Share this post Link to post Share on other sites
SAS Customer Service Report post Posted March 23, 2011 Recently I installed SAS free in my win7 machine. The program scanned my laptop and quarantined a MICROSOFT.NET cookie together with other tracking cookies. Name of the MS.NET cookie and source: .microsoftsto.112.2o7.net [C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\iq2unf9x.default\cookies.sqlite] I went to ‘MANAGE QUARANTINE’; under date was ‘ADWARE.TRACKING COOKIES’ but was unable to open and access individual cookies to restore the MS.NET cookie QUESTION 1: How do I restore only the MS.NET cookie and not the other tracking cookies using keyboard? [i am a blind screen reader user and cannot use the mouse] QUESTION 2 There is a new SAS [4.5] update that won’t install despite numerous attempts in my win7 machine. The installation in my XP machine was successful. Could it be related to the above missing MS.NET cookie or a bug in SAS for win 7? If it is a bug, is there a work around? There was no usual pop-up from the UAC. Thank you Vick At this time you cannot tab into the selectable region where the quarantined items exist using only a keyboard. As for the cookie; please simply revisit whatever website it was attained from or whatever application uses that cookie, and it will be rewritten at that time. Share this post Link to post Share on other sites
vick Report post Posted March 24, 2011 At this time you cannot tab into the selectable region where the quarantined items exist using only a keyboard. As for the cookie; please simply revisit whatever website it was attained from or whatever application uses that cookie, and it will be rewritten at that time. then how about my question2? how to install the new SAS 4.5? it won't install. my current version is 4.49. QUESTION 3 how to go to individual quarantined items? had asked sighted help to click on the 'MANAGE QUARANTINE/ ADWARE.TRACKING COOKIE. sighted helper said nothing happened and cannot see any tracking cookies . but the log file listed over thirty tracking cookies. thanks again Share this post Link to post Share on other sites
Seth Report post Posted March 24, 2011 For the Win 7 system, use the SAS Uninstaller (note the 32 bit and 64 bit version) https://www.superantispyware.com/supportfaqdisplay.html?faq=47'>https://www.superantispyware.com/supportfaqdisplay.html?faq=47 Then download SAS from https://www.superantispyware.com/ BTW- That cookie you posted won't have any affect on any program installation. Share this post Link to post Share on other sites
vick Report post Posted March 25, 2011 For the Win 7 system, use the SAS Uninstaller (note the 32 bit and 64 bit version) https://www.superantispyware.com/supportfaqdisplay.html?faq=47'>https://www.superantispyware.com/supportfaqdisplay.html?faq=47 Then download SAS from https://www.superantispyware.com/ BTW- That cookie you posted won't have any affect on any program installation. thank you very much. have successfully installed 4.50. cheers vick Share this post Link to post Share on other sites
Seth Report post Posted March 25, 2011 Great. Is everything ok now? Share this post Link to post Share on other sites
