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anami

eblaster false positive

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I installed eblaster on my teenage sons computer and he installed SAS afterwards. the result: eblaster stopped working. I have the eblaster license for one installation only and do not want to reinstall. What should I do at this point? Have not attempted to do anything yet because i am not a computer wiz. SAS free edition was installed on Monday, 3/14. Thanks.

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Welcome to the SAS forum.

For clarification, are you saying that you ran a sas scan, it detected eblaster as a potential threat, and you allowed sas to remove it?

If so, please post the scan log for review. The log can be found in SAS's Preferences-->Statistics/Logs. Simply copy and paste the relevant log here. Do not include tracking cookies if the log contains them.

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Welcome to the SAS forum.

For clarification, are you saying that you ran a sas scan, it detected eblaster as a potential threat, and you allowed sas to remove it?

If so, please post the scan log for review. The log can be found in SAS's Preferences-->Statistics/Logs. Simply copy and paste the relevant log here. Do not include tracking cookies if the log contains them.

On the last report I receive about my son's computer it showed that he surfed a lot of porn sites and last thing he did was clean up after himself and install or run SAS. I do not know if he had SAS installed on computer before of he just did it the because he might have gottten some bugs off the sites he was on. I did not touch his computer bc I do not know what to do.

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Without further information, it's impossible for us to determine if SAS detected a false positive, or something else occurred due to infections, etc.

Are you able to post the log as requested?

Does SAS's Quarantine show any eblaster files?

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Without further information, it's impossible for us to determine if SAS detected a false positive, or something else occurred due to infections, etc.

Are you able to post the log as requested?

Does SAS's Quarantine show any eblaster files?

I will have a look at his computer tonight when i get home and post the files. where am I suppose to look for the files?

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The log(s) can be found in SAS's Preferences-->Statistics/Logs. Simply copy and paste the relevant log here. Do not include tracking cookies if the log contains them.

From SAS's main screen, click on "Manage Quarantine" to show items that were quarantined. Note that you can restore quarantined items back to their original location.

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The log(s) can be found in SAS's Preferences-->Statistics/Logs. Simply copy and paste the relevant log here. Do not include tracking cookies if the log contains them.

From SAS's main screen, click on "Manage Quarantine" to show items that were quarantined. Note that you can restore quarantined items back to their original location.

for how long are the files going to be kept in quarantine? SAS was run on Monday night, 3 days ago

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