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bohemianroxie

Not recognizing correct drive

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I have the paid version and have had no real issues up until this time.

Recently, I had a crash due to a power outage. I was finally able to boot back up but am uncertain if the issue may be in the registry.

I also am in the process of an online back up and am also uncertain what this may affect.

But when trying to do a quick scan on my main hard drive C..SASW kept giving me an error saying that there was no disk in the drive.

I checked back to make sure I had left the disk drive unchecked on the menu and had only checked my C drive to scan.

Yet, it did the same thing again.

What is causing this confusion with Superantispyware, is my question.

Why can't it recognize what drive I'm asking it to scan?

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Welsome to the SAS forum.

A similar situation used to occasionally occur, but it normally was in relation to the optical drive. In most cases, restarting the computer solved the issue. Please see here: https://www.superantispyware.com/supportfaqdisplay.html?faq=77'>https://www.superantispyware.com/supportfaqdisplay.html?faq=77

It's also possible that due to the computer problems, SAS may have become corrupt. If the restart doesn't help, then note your product key and use the SAS uninstaller:

https://www.superantispyware.com/supportfaqdisplay.html?faq=47'>https://www.superantispyware.com/supportfaqdisplay.html?faq=47

Once completed, download the Pro version from here: https://www.superantispyware.com/

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Welsome to the SAS forum.

A similar situation uses to occasionally occur, but it normally was in relation to the optical drive. In most cases, restarting the computer solved the issue. Please see here: https://www.superantispyware.com/supportfaqdisplay.html?faq=77'>https://www.superantispyware.com/supportfaqdisplay.html?faq=77

It's also possible that due to the computer problems, SAS may have become corrupt. If the restart doesn't help, then note your product key and use the SAS uninstaller:

https://www.superantispyware.com/supportfaqdisplay.html?faq=47'>https://www.superantispyware.com/supportfaqdisplay.html?faq=47

Once completed, download the Pro version from here: https://www.superantispyware.com/

Thank you..you were correct..it was something simple.

I thought I HAD rebooted..

I was just being paranoid that something was wrong with my computer... actually...from the power outage crash.

It's working fine now.

I did a scan on my computers overall health...and it said my security was 100%...other issues at 92%.

I owe my security to Superantispyware..and Avast.

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