PeterJordan2323 Posted December 1, 2010 For the past month I have been plagued by pop adware that will randomly appear, usually during startup. Scans by SAS indicate I am infected by: Rogue.Agent/Gen-Nullo[DLL] C:\WINDOWS\SYSTEM32\12481871641.DLL Upon removal, the computer appears free of problems, but problems will often recommence some hours later, or during reboot. Subsequent scans reveal the same file, however with a different number. Clearly the file is replicating itself. Has anyone else experienced this, and how do I permanently remove the infection? Share this post Link to post Share on other sites
Seth Posted December 1, 2010 Welcome to the SAS forum Peter. Make sure SAS is fully updated by right clicking its tray icon and choosing "Check For Updates". Run a complete scan and allow SAS to remove whatever it finds. If the issue continues, please post your version of Windows and if it's 32 bit or 64 bit. Share this post Link to post Share on other sites
PeterJordan2323 Posted December 1, 2010 I update SAS each time before doing a scan and then remove the Gen Nullo file which appears each time, but with a different numerical value. I am using windows 7, 32 bit. Thanks for your help! Welcome to the SAS forum Peter. Make sure SAS is fully updated by right clicking its tray icon and choosing "Check For Updates". Run a complete scan and allow SAS to remove whatever it finds. If the issue continues, please post your version of Windows and if it's 32 bit or 64 bit. Share this post Link to post Share on other sites
Seth Posted December 1, 2010 You're welcome. Submit a customer support request, and the SAS team can run diagnostics on the computer and alter the definition files accordingly: https://www.superantispyware.com/precreateticket.html Share this post Link to post Share on other sites