Rogue Agent Gen Nullo

[PeterJordan2323]

For the past month I have been plagued by pop adware that will randomly appear, usually during startup. Scans by SAS indicate I am infected by:

Rogue.Agent/Gen-Nullo[DLL]

C:\WINDOWS\SYSTEM32\12481871641.DLL

Upon removal, the computer appears free of problems, but problems will often recommence some hours later, or during reboot.

Subsequent scans reveal the same file, however with a different number. Clearly the file is replicating itself.

Has anyone else experienced this, and how do I permanently remove the infection?

[Seth]

Welcome to the SAS forum Peter.

Make sure SAS is fully updated by right clicking its tray icon and choosing "Check For Updates".

Run a complete scan and allow SAS to remove whatever it finds.

If the issue continues, please post your version of Windows and if it's 32 bit or 64 bit.

[PeterJordan2323]

I update SAS each time before doing a scan and then remove the Gen Nullo file which appears each time, but with a different numerical value.

I am using windows 7, 32 bit.

Thanks for your help!

Welcome to the SAS forum Peter.

Make sure SAS is fully updated by right clicking its tray icon and choosing "Check For Updates".

Run a complete scan and allow SAS to remove whatever it finds.

If the issue continues, please post your version of Windows and if it's 32 bit or 64 bit.

[Seth]

You're welcome.

Submit a customer support request, and the SAS team can run diagnostics on the computer and alter the definition files accordingly:

https://www.superantispyware.com/precreateticket.html