Piedro Report post Posted November 16, 2010 After a quickscan SAS detected two items. One could be trusted and the other Aware. Tracking cookie. Placed a V in the square in front of the one wich can be trusted and clicked on the button Trust/Allow. Now i have a green v in front of the Adware. Tracking cookie. What to do to uninstall this trust? Piedro Share this post Link to post Share on other sites
Piedro Report post Posted November 16, 2010 For now i solved the problem by uninstall SAS and install it again. Is there a ingnorelist where i can change a trusted item? Piedro Share this post Link to post Share on other sites
Seth Report post Posted November 16, 2010 Hi Piedro. When you go into "Allowed/Trusted Items", just click on the file and choose "Remove". SAS will then detect that item on the next scan. Share this post Link to post Share on other sites
SASMary Report post Posted January 10, 2012 HI, new user - my first full scan detected 2 adware [ /2o7.net ] items. I misunderstood the process, and checked one of these (which put it into trusted). I followed the above suggestion - I removed it from the "Allowed/Trusted Items". I then ran another full scan - but this item was not then detected (as recommended/suggested above by Seth). How can I both detect, and remove this? (should I just go find it in the listed directory, and delete it?) Pls advise. Thanks. Share this post Link to post Share on other sites
SAS Customer Service Report post Posted January 11, 2012 Try restarting SUPERAntiSpyware after allowing the item.If you run a scan again and it's not detected, it was most likely deleted. Either way, cookies will not harm your computer. You can read about them here: https://www.superantispyware.com/supportfaqdisplay.html?faq=26 Share this post Link to post Share on other sites
