HDD Defragmenter

[jerrymcg]

Greetings,

Should my SuperAntispyware remove HDD Defragmenter ?

It's not finding it.....

Thanks

[Seth]

Hello Jerry.

Please provide the following information:

- The numerical information of SAS. That information can be found on SAS's main screen.

- The version of Windows and if it's 32 bit or 64 bit. That information can be found by clicking on the Windows icon on the bottom left, then right click on "My Computer" and select "Properties".

[jerrymcg]

Hi Seth,

Is this what you're looking for:

core:5789 trace: 3602 program version 4.43.1000

Also:

windows xp media center edition 2002, 32 bit

Thanks

Hello Jerry.

Please provide the following information:

- The numerical information of SAS. That information can be found on SAS's main screen.

- The version of Windows and if it's 32 bit or 64 bit. That information can be found by right clicking on the Windows icon on the bottom left, then choose "Properties".

[SUPERAntiSpy]

Hi Seth,

Is this what you're looking for:

core:5789 trace: 3602 program version 4.43.1000

Also:

windows xp media center edition 2002, 32 bit

Thanks

You are running an older version of our software and have older definitions - update to the new product and definitions and re-scan.

[jerrymcg]

???.....I downloaded a new edition a couple of months ago and I did updates a couple of hours ago.

Do I need to delete what I have now or will it overwrite ?

[Seth]

???.....I downloaded a new edition a couple of months ago and I did updates a couple of hours ago.

Do I need to delete what I have now or will it overwrite ?

Right click on the SAS in the System tray, then choose "Check For Updates".

Now try the scan again.

[jerrymcg]

Hi Seth,

The new download zapped the bugger......

Thank you VERY much

[Seth]

You're welcome:)

Thanks for the update.

[barrydigman]

I can't get HDD removed. Seems like it's shutting off my computer and then restoring? SAS found it but hasn't been able to clear it out. Dell Inspiron running Windows 7. I downloaded a new version tonight and updated.

[Seth]

Hi Barry.

Please post your latest scan log.