kara Posted September 22, 2010 Help, I have scanned my computer 4 times and still cannot get rid of the Adware. It's affecting my yahoo email account with some German bank ad and I cannot reply to emails...among other problems. Here is my last scan log: SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 09/21/2010 at 08:02 PM Application Version : 4.43.1000 Core Rules Database Version : 5553 Trace Rules Database Version: 3365 Scan type : Complete Scan Total Scan Time : 00:34:59 Memory items scanned : 367 Memory threats detected : 0 Registry items scanned : 9411 Registry threats detected : 0 File items scanned : 34484 File threats detected : 36 Adware.Tracking Cookie C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@adecn[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@kontera[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@doubleclick[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@s.clickability[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@mediaplex[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@revsci[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@serving-sys[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@zedo[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@ad.yieldmanager[3].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@adbrite[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@specificmedia[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@apmebf[3].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@advertising[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@ads.pointroll[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@content.yieldmanager[5].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@bs.serving-sys[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@www.matracking[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@fastclick[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@questionmarket[3].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@www.googleadservices[3].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@mediaplex[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@questionmarket[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@realmedia[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@trafficmp[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@ad.yieldmanager[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@invitemedia[4].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@2o7[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@statcounter[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@a1.interclick[3].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@tribalfusion[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@cbs.112.2o7[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@invitemedia[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@tacoda[2].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@imrworldwide[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@network.realmedia[1].txt C:\Users\kjendersee\AppData\Roaming\Microsoft\Windows\Cookies\kjendersee@adecn[1].txt Share this post Link to post Share on other sites
Seth Posted September 22, 2010 Welcome to the SAS forum Kara, and thanks for the log. The log doesn't show any relevant infections, but rather tracking cookies. Please see here: https://www.superantispyware.com/supportfaqdisplay.html?faq=26 It seems your Yahoo email account may have been hacked. Please provide more specific information regarding your email issues. Share this post Link to post Share on other sites
kara Posted September 22, 2010 Welcome to the SAS forum Kara, and thanks for the log. The log doesn't show any relevant infections, but rather tracking cookies. Please see here: https://www.superantispyware.com/supportfaqdisplay.html?faq=26 It seems your Yahoo email account may have been hacked. Please provide more specific information regarding your email issues. Thanks for your response. My issues with my email are either not being able to reply or I reply and it inserts what looks to be an ad for a bank in German in the bulk of my email reply. I replied to my husbands email yesterday and he said it came with an attachment for the same "bank". Should I just get rid of my yahoo mail? Do you know if there is another way to "un-hack" it? Share this post Link to post Share on other sites
kara Posted September 22, 2010 Thanks for your response. My issues with my email are either not being able to reply or I reply and it inserts what looks to be an ad for a bank in German in the bulk of my email reply. I replied to my husbands email yesterday and he said it came with an attachment for the same "bank". Should I just get rid of my yahoo mail? Do you know if there is another way to "un-hack" it? This is what is showing up on my email replies, but it's in an ad form: wir stellen uns auf eine neue online Banking um ! -------------------------------------------------------------------------------- Zur Zeit befindet sich eine neue Online Banking Anwendung in der Testphase, wodurch einige Kundendaten teilweise beschädigt wurden. Aus diesem Grund bitten wir Sie 50 TAN's einzugeben, damit Sie Online Banking weiterhin nutzen könnten: 02 12 22 32 42 01 11 21 31 41 04 14 24 34 44 05 15 25 35 45 03 13 23 33 43 06 16 26 36 46 07 17 27 37 47 10 20 30 40 50 08 18 28 38 48 09 19 29 39 49 52 62 72 82 92 51 61 71 81 91 53 63 73 83 93 57 67 77 87 97 56 66 76 86 96 54 64 74 84 94 55 65 75 85 95 60 70 80 90 100 58 68 78 88 98 59 69 79 89 99 Bild hochladen: Hier gehr es weiter um iTan Liste manuell auszufullen : -------------------------------------------------------------------------------- Achtung ! Es wird nie eine oder mehrere iTans per email oder telefonisch von unseren Mitarbeitern abgefragt ! Share this post Link to post Share on other sites
Seth Posted September 22, 2010 This is what is showing up on my email replies, but it's in an ad form: wir stellen uns auf eine neue online Banking um ! -------------------------------------------------------------------------------- Zur Zeit befindet sich eine neue Online Banking Anwendung in der Testphase, wodurch einige Kundendaten teilweise beschädigt wurden. Aus diesem Grund bitten wir Sie 50 TAN's einzugeben, damit Sie Online Banking weiterhin nutzen könnten: 02 12 22 32 42 01 11 21 31 41 04 14 24 34 44 05 15 25 35 45 03 13 23 33 43 06 16 26 36 46 07 17 27 37 47 10 20 30 40 50 08 18 28 38 48 09 19 29 39 49 52 62 72 82 92 51 61 71 81 91 53 63 73 83 93 57 67 77 87 97 56 66 76 86 96 54 64 74 84 94 55 65 75 85 95 60 70 80 90 100 58 68 78 88 98 59 69 79 89 99 Bild hochladen: Hier gehr es weiter um iTan Liste manuell auszufullen : -------------------------------------------------------------------------------- Achtung ! Es wird nie eine oder mehrere iTans per email oder telefonisch von unseren Mitarbeitern abgefragt ! Share this post Link to post Share on other sites
Seth Posted September 22, 2010 This is what is showing up on my email replies, but it's in an ad form: wir stellen uns auf eine neue online Banking um ! -------------------------------------------------------------------------------- Zur Zeit befindet sich eine neue Online Banking Anwendung in der Testphase, wodurch einige Kundendaten teilweise beschädigt wurden. Aus diesem Grund bitten wir Sie 50 TAN's einzugeben, damit Sie Online Banking weiterhin nutzen könnten: 02 12 22 32 42 01 11 21 31 41 04 14 24 34 44 05 15 25 35 45 03 13 23 33 43 06 16 26 36 46 07 17 27 37 47 10 20 30 40 50 08 18 28 38 48 09 19 29 39 49 52 62 72 82 92 51 61 71 81 91 53 63 73 83 93 57 67 77 87 97 56 66 76 86 96 54 64 74 84 94 55 65 75 85 95 60 70 80 90 100 58 68 78 88 98 59 69 79 89 99 Bild hochladen: Hier gehr es weiter um iTan Liste manuell auszufullen : -------------------------------------------------------------------------------- Achtung ! Es wird nie eine oder mehrere iTans per email oder telefonisch von unseren Mitarbeitern abgefragt ! Share this post Link to post Share on other sites
Seth Posted September 22, 2010 I suggest you delete the account and create a new one. http://email.about.com/od/yahoomailtip1/qt/Delete_Your_Yahoo_Mail_Account.htm Following that, email the people on your contact list and warn them not to open emails from your old account. Share this post Link to post Share on other sites
