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Administrator popup for updating SAS

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Hi I have Windows 7 Home Premium 64Bit and the free version of SAS. Every time I boot up I get a large popup in the bottom right hand corner of my screen saying that there is a new update available and to click on the link to download and install. When I click on the link I get a small popup stating that this has to be done using an Administrator account. I am under my Administrator account on my computer but I keep getting this small popup everytime I try to update the version of SAS when I get the big box that tells me there is an update. Please what do I do? I looked around the site here for the same isue but could not find anything. Thank you to whoever can help!

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Please try the following:

1. Close down SAS by exiting it via the SAS icon in the notification tray.

2. Go to START>All Programs>SuperAntiSpyware and right click on SuperAntiSpyware Free.

3. Select "Run as Administrator" to restart SAS.

4. Right click on the SAS icon in the notification tray and select "Check for Updates".

5. Now select to update the program to the latest version.

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Tried that and I still get the popup saying that it must be done using an administrator account. Any other ideas? I have version 4.35.1002...It updates when I go to update it to run a scan but when I try to update the version it won't let me...

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Okay. I recommend the following because you are running Windows 64-bit and your current SAS is the old 32-bit version.

1. Download the SAS Uninstaller Assistant from the link below and save it on your desktop.

https://www.superantispyware.com/downloads/SASUNINST.EXE'>https://www.superantispyware.com/downloads/SASUNINST.EXE

2. Close down SAS completely.

3. Execute/run the SAS Uninstaller Assistant to uninstall SAS. A system reboot will be required once the uninstaller completes.

4. After the reboot, search your C:\ drive for folders containing the word SuperAntiSpyware. Delete any folders whose name includes the word SuperAntiSpyware.

5. Delete the SAS Uninstaller Assistant from your desktop. Reason- Once you upgrade to the 64-bit version of SAS, it requires a 64-bit Uninstaller Assistant. For reference this new Uninstaller Assistant can be downloaded from the link below. You can download it and save it somewhere on your system in case you need it later.

https://www.superantispyware.com/downloads/SASUNINST64.EXE'>https://www.superantispyware.com/downloads/SASUNINST64.EXE

6. Go to the link below and download and then install the Free version of SAS. It is the same download for 32-bit and 64-bit. The installer will determine which version to install.

https://www.superantispyware.com

- The new version is V4.42.1000

- The 64-bit version will install at C:\Program Files\Superantispyware.

- A new service named SASCore will be installed for 64-bit. It is recommended that you allow this new service to start up automatically...which is the default.

- Update your core/trace definitions so that you have the latest definitions.

- Set up your desired preferences.

- Run a Complete Scan

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Please try the following:

1. Close down SAS by exiting it via the SAS icon in the notification tray.

2. Go to START>All Programs>SuperAntiSpyware and right click on SuperAntiSpyware Free.

3. Select "Run as Administrator" to restart SAS.

4. Right click on the SAS icon in the notification tray and select "Check for Updates".

5. Now select to update the program to the latest version.

This worked for me on Vista! So glad I didn't have to actually log in to my admin acct. I assume I have to do this each time since it won't start up as admin when the computer boots, right? I guess I could have waited for the next update which should be coming any second at the rate the SAS guys work! :)

Btw... seems like this program update could use a sticky. There's a lot of threads of people asking this same question. Just a thought. I got a million of 'em! :P

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