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bunks12

Program Won't Get Rid of Entries

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Everytime I scan my computer, the same 2 registry problems appear....each time I quarrantine then restart the computer...I immediately do another scan and they are back...info below

Trjan Agent/Gen 2 items

Regisry Keys

HKU\DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN#20090604

HKU\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN#20090604

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Everytime I scan my computer, the same 2 registry problems appear....each time I quarrantine then restart the computer...I immediately do another scan and they are back...info below

Trjan Agent/Gen 2 items

Regisry Keys

HKU\DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN#20090604

HKU\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN#20090604

Please post the entire scan log here for review.

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SUPERAntiSpyware Scan Log

https://www.superantispyware.com

Generated 08/11/2010 at 05:52 PM

Application Version : 4.33.1000

Core Rules Database Version : 5346

Trace Rules Database Version: 3158

Scan type : Complete Scan

Total Scan Time : 00:27:33

Memory items scanned : 567

Memory threats detected : 0

Registry items scanned : 6350

Registry threats detected : 2

File items scanned : 6646

File threats detected : 1

Adware.Tracking Cookie

C:\Users\Howard\AppData\Roaming\Microsoft\Windows\Cookies\howard@atdmt[2].txt

Trojan.Agent/Gen

HKU\.DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN#20090604

HKU\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN#20090604

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If you are running Windows XP, Vista, or Windows 7, your current version of SAS is significantly out-of-date and should be upgraded. You can upgrade it by right clicking on the SAS brown beetle icon in the systray and selecting "Check for Updates". It will notify you that a new version (V4.41.1000) is available for installation. Let SAS upgrade itself and then run a new complete scan and see if it removes the infections. If it does not remove the infection, reboot your computer into SAFE MODE and run another SAS complete scan.

If for some reason, you cannot get SAS to upgrade itself to V4.41.1000 automatically.

1. Uninstall SAS via Control Panel>Programs and Features (Add and Remove Programs for Windows XP)

2. Download and install 4.41.1000 from the link below.

https://www.superantispyware.com/

BE SURE that you have updated the Core/Trace definitions to the latest before running your complete scans.

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There are new updates to install but when I click to install it tells me only an administrator can perform the install...I'm using Windows 7 and to my knowledge haven't done anything regarding the administrator.

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Thanks for everyones help so far...I was able to update the software and then redid the scan twice....still getting the same two entries as before:

Trjan Agent/Gen 2 items

Regisry Keys

HKU\DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN#20090604

HKU\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN#20090604

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Thanks for everyones help so far...I was able to update the software and then redid the scan twice....still getting the same two entries as before:

Trjan Agent/Gen 2 items

Regisry Keys

HKU\DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN#20090604

HKU\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN#20090604

I suspect that these 2 registry keys are locked and SAS cannot remove them. I do not know your level of expertise for manually working with the Windows registry editor so I think the best thing to do is to contact SAS Customer Support and let the SAS gurus work this out for you.

https://www.superantispyware.com/precreateticket.html

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