TGMcCallie Posted July 29, 2010 I have Prog vs 4.39.1002 Core 5283 Trace 3095 def updated 9:28 PM 7/28/10 Only problem is I have tried complete scan and I get the message that Antispyware has stopped working. Asks if I want to have windows to check for a solution. I answer yes and nothimng happens. I have lifetime key and if this is not the latest version, I don't know why I am not either notified or have the updated vs downloaded and installed automatically. Please advise how I can get this to perform a scan like it should? I have Vista 64 bit latest IE and Firebox browser and Firefox is set as my default. All windows and IE updates are up to date. Here are the error details that were listed: Problem Signature Event Name Appcdrash App vs 4.39.0.1002 app timestamp 4c0d1fc fault module Superantispyware.exe ex code c0000005 exc offset 00000000077376 OS vs 6.0.6002.2.2.0.7683 Locale ID 1033 additional info 1 b7bd additonal info 2 7a94651b1e2ddd1ff4c4e0be0858772 additional info 3 2b0c additional info 4 d273fbec8ce4511204daefeec0e6df1 Help please Tom Tom Share this post Link to post Share on other sites
rmlake13 Posted July 29, 2010 I have Prog vs 4.39.1002 Core 5283 Trace 3095 def updated 9:28 PM 7/28/10 The latest program version is 4.41.1000. When you right-click the SAS icon in your system tray and click check for updates, after downloading the latest definitions it should come up with a box showing there is a program update. If that doesn't come up, try closing SAS and going to the start menu and finding SAS in your programs folder, right click on it and say run as administrator. Try and check for updates again. If this still doesn't work, I'd just go to the SAS website and download the newest version and install it. Share this post Link to post Share on other sites