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regen70

Problem updating

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I've recently reinstalled Windows7 32bit and have been trying to update Superantispyware Professional. Despite the fact that I am the only user of the PC and have Administrator status, as soon as I click on Update I get a pop up box saying that 'the update must be done from an account with administrator privileges' (which, of course, I have). Any idea what's going wrong?

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I've recently reinstalled Windows7 32bit and have been trying to update Superantispyware Professional. Despite the fact that I am the only user of the PC and have Administrator status, as soon as I click on Update I get a pop up box saying that 'the update must be done from an account with administrator privileges' (which, of course, I have). Any idea what's going wrong?

Try this please:

1. Close SuperAntispyware.

- Right click on the SAS icon in the Notification tray and select Exit from the menu to close SAS.

2. Go to START>All Programs>SuperAntispyware and right click on SuperAntiSpyware Professional

3. Select "Run as Administrator" to restart SAS PRO

4. Right click on the SAS icon in the Notification tray and select "Check for Updates"

You should be able to obtain the program update now.

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Guest rosetta stone

I am the only user of the PC and have Administrator status, as soon as I click on Update I get a pop up box saying that 'the update must be done from an account with administrator privileges

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Try this please:

1. Close SuperAntispyware.

- Right click on the SAS icon in the Notification tray and select Exit from the menu to close SAS.

2. Go to START>All Programs>SuperAntispyware and right click on SuperAntiSpyware Professional

3. Select "Run as Administrator" to restart SAS PRO

4. Right click on the SAS icon in the Notification tray and select "Check for Updates"

You should be able to obtain the program update now.

Many thanks. That did the trick. :-D

Still puzzled as to why this problem arose - it wasn't an issue with my original W7 installation.

Thanks again

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Guest rosetta stone

I get a pop up box saying that 'the update must be done from an account with administrator privileges :-)

:oops:

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