Jump to content
89Panadol

Rogue antivirus cannot remove

Recommended Posts

i have problem to remove the rogue antivirus..i already delete file in quarantine..after reboot,i scan again and it like the rogue antivirus is not being removed..how i can solve this problem..

i attached the image..

post-12154-127961684621_thumb.png

Share this post


Link to post
Share on other sites

Are you sure the deleted files aren't sitting in your recycle bin, that's what it looks like from your screen shot.

Boot into safe mode and try running a full scan from there, if you don't know how to boot into safe mode Google it.

Also, probably a good idea run this Virus Removal Tool, from Kasperky, it's about the best around. You should also download and run a full scan with Malwarebytes.

Good luck!

PS Remember to empty your recycle bin and disable system restore before doing the above scans.

Share this post


Link to post
Share on other sites

i have problem to remove the rogue antivirus..i already delete file in quarantine..after reboot,i scan again and it like the rogue antivirus is not being removed..how i can solve this problem..

i attached the image..

t

Share this post


Link to post
Share on other sites

Are you sure the deleted files aren't sitting in your recycle bin, that's what it looks like from your screen shot.

Boot into safe mode and try running a full scan from there, if you don't know how to boot into safe mode Google it.

Also, probably a good idea run this Virus Removal Tool, from Kasperky, it's about the best around. You should also download and run a full scan with Malwarebytes.

Good luck!

PS Remember to empty your recycle bin and disable system restore before doing the above scans.

yes..you right..thank you..

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×