89Panadol Posted July 20, 2010 i have problem to remove the rogue antivirus..i already delete file in quarantine..after reboot,i scan again and it like the rogue antivirus is not being removed..how i can solve this problem.. i attached the image.. Share this post Link to post Share on other sites
lance Posted July 20, 2010 Are you sure the deleted files aren't sitting in your recycle bin, that's what it looks like from your screen shot. Boot into safe mode and try running a full scan from there, if you don't know how to boot into safe mode Google it. Also, probably a good idea run this Virus Removal Tool, from Kasperky, it's about the best around. You should also download and run a full scan with Malwarebytes. Good luck! PS Remember to empty your recycle bin and disable system restore before doing the above scans. Share this post Link to post Share on other sites
89Panadol Posted July 21, 2010 i have problem to remove the rogue antivirus..i already delete file in quarantine..after reboot,i scan again and it like the rogue antivirus is not being removed..how i can solve this problem.. i attached the image.. t Share this post Link to post Share on other sites
89Panadol Posted July 21, 2010 Are you sure the deleted files aren't sitting in your recycle bin, that's what it looks like from your screen shot. Boot into safe mode and try running a full scan from there, if you don't know how to boot into safe mode Google it. Also, probably a good idea run this Virus Removal Tool, from Kasperky, it's about the best around. You should also download and run a full scan with Malwarebytes. Good luck! PS Remember to empty your recycle bin and disable system restore before doing the above scans. yes..you right..thank you.. Share this post Link to post Share on other sites
