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claire.grace

Trojan Agent/Gen and Adware. Tracking Cookie

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I need some serious help! I just downloaded this software because my AVG can't seem to remove the threats it keeps on returning every time i run the scan again.

When i first scanned my computer using superantispyware it detected almost 200+ threats! But i removed them and when i run the scan again these threats keeps on showing (Trojan Agent/Gen and Adware. Tracking Cookie) can't get rid of them. Can anyone please teach me how to remove them?

My computer's performance is ok. The internet connection is very slow though i think its because of the virus .. browsing is really slow, for downloading its ok.

:)

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Welcome to the SAS forum.

Please post the latest SAS scan log for review. Do not post the tracking cookies if the log contains them.

The log can be found in SAS's Preferences-->Logs/Statistics.

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Welcome to the SAS forum.

Please post the latest SAS scan log for review. Do not post the tracking cookies if the log contains them.

The log can be found in SAS's Preferences-->Logs/Statistics.

SUPERAntiSpyware Scan Log

https://www.superantispyware.com

Generated 06/23/2010 at 11:50 PM

Application Version : 4.39.1002

Core Rules Database Version : 5108

Trace Rules Database Version: 2920

Scan type : Complete Scan

Total Scan Time : 01:15:17

Memory items scanned : 463

Memory threats detected : 0

Registry items scanned : 6144

Registry threats detected : 2

File items scanned : 52424

File threats detected : 5

Trojan.Agent/Gen

HKLM\Software\AGProtect

HKLM\Software\AGProtect#Cfg

i removed the tracking cookie

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Every time you go on the internet, cookie files are used to remember your settings/preferences for certain web sites. Please read the following:

https://www.superantispyware.com/supportfaqdisplay.html?faq=

Regarding AGProtect:

Right click on the SAS "Beetle" icon (lower right near the time), and choose "Check for Updates".

If AGProtect keeps reappearing with the SAS scan, then please submit a Customer Support Request:

https://www.superantispyware.com/csrcreateticket.html

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