TGMcCallie Posted June 18, 2010 I purchased the lifetime subscription per invoice 20091027-00185296 10/27/09. My key worked but later I got message that my 1 year subscription had expired even thogh I purchased the lifetime subscription at the same time that I purchased the 1 year because I could get it at the 9.95 price which made the entire purchase 9.95 for 1 year plus 9.95 for lifetime. I am again getting the error message saying my 1 year subscription has expired. I try to reactivate it with the key that was given me and it works but comes right back later with expired message. What is wrong with this and why does my subscription keep diverting back to the 1 year option even though I purchased the lifetime subscription. This is beginning to upset me. \Thanks Share this post Link to post Share on other sites
sOulbAit Posted June 18, 2010 Hi TGMcCallie: I would recomend going to the following site and fill out a support ticket. They are really quick to reply on this type of support. The link is below. I noticed you posted this in the SuperAdBlocker forum. But you did not say which program you needed help on. Hope this helps. http://www.superadblocker.com/csrcreateticket.html sOulbAit Share this post Link to post Share on other sites
TGMcCallie Posted June 19, 2010 Hi TGMcCallie: I would recomend going to the following site and fill out a support ticket. They are really quick to reply on this type of support. The link is below. I noticed you posted this in the SuperAdBlocker forum. But you did not say which program you needed help on. Hope this helps. http://www.superadblocker.com/csrcreateticket.html sOulbAit ******************************************************************** I guess I posted on wrong forum. I have Super AntiSpyware Blocker Professional 4.34.1000 Core 5087 Trace 2899 6/18/2010. I have searched and can't find how to contact them anywhere. Can you help guide me to correct support? Thanks Share this post Link to post Share on other sites
siliconman01 Posted June 19, 2010 ******************************************************************** I guess I posted on wrong forum. I have Super AntiSpyware Blocker Professional 4.34.1000 Core 5087 Trace 2899 6/18/2010. I have searched and can't find how to contact them anywhere. Can you help guide me to correct support? Thanks For SuperAntiSpyware Professional, the CSR link is https://www.superantispyware.com/precreateticket.html If you are running Windows XP, Vista, or Windows 7, your version of SAS PRO is very much out of date. The latest version of SAS PRO is V4.39.1002 and can be downloaded from https://www.superantispyware.com. BE SURE to uninstall the old version before installing the new version. Share this post Link to post Share on other sites