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kburn

Can't log on to Windows after reboot

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i just finished a scan and found a few things to remove. after the removal i was asked to reboot and i did. now that it's restarted i can't get into Windows(XP). after i put in my password at the start up screen it starts to log in then quickly logs me out before it gets to my desktop.

can anyone help?

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you could try booting into "safe mode" and then restoring the items that were quarantined and see if you are then able to login to windows.. of course, then you will need to start over with removing the malware, except do it in a way that doesn't cripple your computer..

to boot into safe mode, reboot the computer but press the "F8" key, on your keyboard, as the computer is booting up.. that should give you a DOS-looking screen where you will have the option of booting into "safe mode"..

after windows starts, in safe mode, try opening SAS and restoring the quarantined items..

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