Jump to content
Sign in to follow this  
stuartb

SAS freezes during scan

Recommended Posts

I have tried to scan my computer twice, firstly on a complete scan and secondly a quick scan. On both occasions SAS 'froze' before it had finished the process, although it stopped at a different file in each case. Not only did SAS freeze, but I couldnt use anything else either - including the Start button.

Any suggestions? Thanks

Share this post


Link to post
Share on other sites

I have tried to scan my computer twice, firstly on a complete scan and secondly a quick scan. On both occasions SAS 'froze' before it had finished the process, although it stopped at a different file in each case. Not only did SAS freeze, but I couldnt use anything else either - including the Start button.

Any suggestions? Thanks

Are you running SAS V4.39.1002? If not, please update to the newest version and try the scan again. If you are running the latest version, then it is best that you create a Customer Service Request and let the SAS gurus assist you in resolving this issue.

https://www.superantispyware.com/precreateticket.html

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...