ovidio Report post Posted May 6, 2010 Hello, 1. I can not get rid of this Trojan, trojan agent/gen-onlinegames. Every time I run the AntiSpyware I found it. 2. Could have this trojan messed up my HD? I have been trying to start ,y PC but it keeps restarting every time. Any help? Thank you, Ovidio Share this post Link to post Share on other sites
ovidio Report post Posted May 6, 2010 Hello, 1. I can not get rid of this Trojan, trojan agent/gen-onlinegames. Every time I run the AntiSpyware I found it. 2. Could have this trojan messed up my HD? I have been trying to start ,y PC but it keeps restarting every time. Any help? Thank you, Ovidio Here is the Log: SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 05/05/2010 at 09:08 PM Application Version : 4.36.1006 Core Rules Database Version : 4894 Trace Rules Database Version: 2706 Scan type : Complete Scan Total Scan Time : 02:23:41 Memory items scanned : 720 Memory threats detected : 0 Registry items scanned : 11346 Registry threats detected : 0 File items scanned : 71303 File threats detected : 2 Trojan.Agent/Gen-OnlineGames C:\WINDOWS\TEMP\490484.DLL Trojan.Agent/Gen-FA[sMSS32] F:\SYSTEM VOLUME INFORMATION\_RESTORE{2DC38514-29AD-4A81-914A-F62474213907}\RP539\A0103240.EXE Share this post Link to post Share on other sites
siliconman01 Report post Posted May 6, 2010 Try this: 1. Reboot your computer into SAFE MODE. 2. Using Windows Explorer, navigate to folder TEMP at C:\Windows\TEMP and open the folder TEMP 3. Delete all files in the TEMP folder. 4. Reboot your computer back into Normal Mode To get rid of the infect file in System Volume Information on your F drive, you need to turn off System Restore, Reboot, and then turn ON System Restore (F drive) You do not state which Windows Operating System you are running. So here are links showing how to turn off/on System Restore for Win 7, Vista, and XP Windows 7 http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/ Vista http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/ Windows XP http://support.microsoft.com/kb/310405 Scan again with SAS to see if the infection is removed. Share this post Link to post Share on other sites
