Unable to complete SAS scan; hangs at a particular spot

[overcrash]

Hi guys,

was trying to run SAS on my slave HDDs after installing a new, clean HDD as the master.

so i had format the master HDD and reinstall all the programs.

NOD32 detected some virus in my old HDDs. I tried removing them but NOD32 just prompts me again and again.

Assuming that they are malware instead, i scanned with SAS.

SAS always stuck at the same file in "C:\System Volume Information", file A0005760.exe.

I can run MBAM without any problem though.

Trying to get SAS to work as I really like this program.

I had searched the web for answers and had done the following but to no avail:

- ran in safe mode

- disable AV program while running SAS

- ran combofix

- used chkdsk

- ran SAS portable; didnt manage to complete it as well

- uninstalled SAS, reboot comp, reinstalled SAS

Any gurus can help me?

Had been trying for the last few hours..

Thanks in advance

[SUPERAntiSpy]

Hi guys,

was trying to run SAS on my slave HDDs after installing a new, clean HDD as the master.

so i had format the master HDD and reinstall all the programs.

NOD32 detected some virus in my old HDDs. I tried removing them but NOD32 just prompts me again and again.

Assuming that they are malware instead, i scanned with SAS.

SAS always stuck at the same file in "C:\System Volume Information", file A0005760.exe.

I can run MBAM without any problem though.

Trying to get SAS to work as I really like this program.

I had searched the web for answers and had done the following but to no avail:

- ran in safe mode

- disable AV program while running SAS

- ran combofix

- used chkdsk

- ran SAS portable; didnt manage to complete it as well

- uninstalled SAS, reboot comp, reinstalled SAS

Any gurus can help me?

Had been trying for the last few hours..

Thanks in advance

What numeric version of SUPERAntiSpyware are you running?

[Twistednerve84]

I'm having the same problem except my SAS hangs up at a different spot everytime.  This topic suggested that I uncheck "Kernel Direct" and "Direct Disk Access" in SAS "Scanning Control Preferences".

 

https://forums.superantispyware.com/index.php?/topic/4876-unable-to-scan/?hl=%2Bunable+%2Bscan

 

When that didn't work I tried to add the AVG directory to the "Excluded Folders" in SAS perferences as it was suggested in this topic:

 

https://forums.superantispyware.com/index.php?/topic/4919-anyone-having-issues-with-avg/?hl=%2Bstops+%2Bscanning#entry22253

 

The only thing I haven't tried yet, is uninstalling SAS and reinstalling it which I'd rather not do.  Can anyone help?

 

-T.nerve84

[SAS Customer Service]

Please create a support ticket at www.superantisyware.com/csr