viruis alert

[sooonew]

im getting a virus alert next to my clock and spyware is not removing it is there a way to delete thru registry

[Seth]

im getting a virus alert next to my clock and spyware is not removing it is there a way to delete thru registry

Hi Soonew.

You need to provide more information.

1) What version of Windows do you use?

2) What security products are you running?

3) Have you updated and run a complete scan with SuperAntiSpyware?

[sooonew]

Hi Soonew.

You need to provide more information.

1) What version of Windows do you use?

2) What security products are you running?

3) Have you updated and run a complete scan with SuperAntiSpyware?

[sooonew]

Hi Seth Im running windows XP pro version 6.1 also Kapasky Internet security,super antispyware and yes Iv'e done full scans with both products and still get that virus alert above my clock if you have any ideas I'll appreiate it Thanks

[Seth]

Hi Seth Im running windows XP pro version 6.1 also Kapasky Internet security,super antispyware and yes Iv'e done full scans with both products and still get that virus alert above my clock if you have any ideas I'll appreiate it Thanks

You're welcome.

Make sure you're using the latest version and definition files of SAS. Right click on the SAS icon to the left of the time, then choose "Check for updates". Following that, run a complete scan. If the infection is not removed, submit the following:

https://www.superantispyware.com/diagnostic.html?tag=PRECREATEDIAGNOSTIC