Help - can't download superAntiSpyware

[goergen]

I just bought the Superantispyware online in order to get rid of a nasty malware called Antivirus XP 2010. But it seems that virus does not let me download the Superantispyware. Every time I click on the download botton in my e-mail the download page disappears after 2 seconds and gives me the 'Problems downloading' page. How do I get around this and can download the program, so I can get rid of that bugger? Anyone?

[Seth]

I just bought the Superantispyware online in order to get rid of a nasty malware called Antivirus XP 2010. But it seems that virus does not let me download the Superantispyware. Every time I click on the download botton in my e-mail the download page disappears after 2 seconds and gives me the 'Problems downloading' page. How do I get around this and can download the program, so I can get rid of that bugger? Anyone?

Hi goergen.

I've got a lot of experience with Antivirus 2010.

1) Download SAS from the home site, as well as the SAS online scan from here: https://www.superantispyware.com/onlinescan.html. Save such to USB thumb drive which you should already have:}

2) Start the computer in "Safe Mode With Networking".

2) Try to install/run SAS from that mode. If it doesn't work, close SAS from the System Tray ( if it exists), go to "Programs" and choose "SuperAntiSpyware Alternate Start", then update and run a full scan.

3) If that doesn't help, then try the aforementioned online scan (which you already downloaded)

4) Other than that, we're in a whole new ballgame.