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SpinDizzy

Can Anyone Help?

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I upgraded SAS to Prof. a few weeks ago when the special offer was on. Ever since, when my computer boots SAS randomly decides if it's going to bother to load. I have checked the box that says start SAS when Windows starts (this box also randomly unchecks itself). Then when I start it manually, the load screen hangs for a while and makes any other computer usage impossible till it's done. I've reinstalled, uninstalled & deleted all leftover folders, it still keeps happening. This only happened since I upgraded to Prof.

Does anyone have any ideas about why this is happeneing or better yet how to fix it :?:

Ps. Using Windows XP

Hi Spin.

Please download and run combofix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

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Hi SpinDizzy

I apologize up front for posting at all because it is not good netiquette for common users to write in a log or malware thread. However, I know for at fact that a HijackThis log can be useful for experts sometimes and I think you should post a HijackThis log also. Regard this as a fellow user's suggestion - not as expert advice: http://www.bleepingcomputer.com/files/hijackthis.php

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Well, now we have to wait for the experts to arrive. They may also want a log from SUPERAntiSpyware itself, it suddenly occurred to me.

Meanwhile you could let an online scanner run from a tab also. Microsoft offers a free anti-malware scanner nowadays. This one - remember to change language if you're not in the US: http://onecare.live.com/site/en-us/default.htm

Other useful things are scannow and chkdsk - but run the online scanner first. Articles:

http://www.updatexp.com/scannow-sfc.html

http://support.microsoft.com/kb/315265/en-us

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