SAS Pro

[Geoffrey]

hi

Recently when SAS pro has finished scanning and reported that nothing was found , when i click the exit button SAS sits in the system tray and locks the computer.I cannot access task manager to shut down SAS , no other programs will work i have to use the off power button to force a shutdown.

Any help willbe appreciated.

Compaq Presario Laptop

Windows XP Home (fully up to date)

Nod 32 AV version 4

SAS Pro (Fully up to date) real time protection on

Thanks

Geoff

[danny09411]

hi

Recently when SAS pro has finished scanning and reported that nothing was found , when i click the exit button SAS sits in the system tray and locks the computer.I cannot access task manager to shut down SAS , no other programs will work i have to use the off power button to force a shutdown.

Any help willbe appreciated.

Compaq Presario Laptop

Windows XP Home (fully up to date)

Nod 32 AV version 4

SAS Pro (Fully up to date) real time protection on

Thanks

Geoff

[/quote try this to enable your task manager etc http://download.cnet.com/XP-Quick-Fix-Plus/3000-2094_4-10976875.html?part=dl-10055425&subj=dl&tag=button try using ccleaner to uninstall and then reinstall sas

[Geoffrey]

Task Manager works ok when the pc starts after shut down

[danny09411]

Task Manager works ok when the pc starts after shut down

have u tryed reinstalling sas

[Geoffrey]

have u tryed reinstalling sas

No , i would like to find out if there is a cure for the problem before i go down the re install path

[danny09411]

No , i would like to find out if there is a cure for the problem before i go down the re install path

try going in to safe mode and see what it does in there it mite be a bug

[Geoffrey]

try going in to safe mode and see what it does in there it mite be a bug

Had to re-install SAS Pro , things started to get worse. Everything is ok now