Geoffrey Posted February 24, 2010 hi Recently when SAS pro has finished scanning and reported that nothing was found , when i click the exit button SAS sits in the system tray and locks the computer.I cannot access task manager to shut down SAS , no other programs will work i have to use the off power button to force a shutdown. Any help willbe appreciated. Compaq Presario Laptop Windows XP Home (fully up to date) Nod 32 AV version 4 SAS Pro (Fully up to date) real time protection on Thanks Geoff Share this post Link to post Share on other sites
danny09411 Posted February 24, 2010 hi Recently when SAS pro has finished scanning and reported that nothing was found , when i click the exit button SAS sits in the system tray and locks the computer.I cannot access task manager to shut down SAS , no other programs will work i have to use the off power button to force a shutdown. Any help willbe appreciated. Compaq Presario Laptop Windows XP Home (fully up to date) Nod 32 AV version 4 SAS Pro (Fully up to date) real time protection on Thanks Geoff [/quote try this to enable your task manager etc http://download.cnet.com/XP-Quick-Fix-Plus/3000-2094_4-10976875.html?part=dl-10055425&subj=dl&tag=button try using ccleaner to uninstall and then reinstall sas Share this post Link to post Share on other sites
Geoffrey Posted February 24, 2010 Task Manager works ok when the pc starts after shut down Share this post Link to post Share on other sites
danny09411 Posted February 24, 2010 Task Manager works ok when the pc starts after shut down have u tryed reinstalling sas Share this post Link to post Share on other sites
Geoffrey Posted February 24, 2010 have u tryed reinstalling sas No , i would like to find out if there is a cure for the problem before i go down the re install path Share this post Link to post Share on other sites
danny09411 Posted February 24, 2010 No , i would like to find out if there is a cure for the problem before i go down the re install path try going in to safe mode and see what it does in there it mite be a bug Share this post Link to post Share on other sites
Geoffrey Posted March 5, 2010 try going in to safe mode and see what it does in there it mite be a bug Had to re-install SAS Pro , things started to get worse. Everything is ok now Share this post Link to post Share on other sites