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douglas9

Unable to Update with Win7

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Tried to update SASPro on Win7 ,however the popup update window opened and immediately closed. Got error message that perhaps firewall was blocking SAS. All checks negative firewall was off,AVAST was off....Forced to update manually. Any suggestions appreciated.

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Tried to update SASPro on Win7 ,however the popup update window opened and immediately closed. Got error message that perhaps firewall was blocking SAS. All checks negative firewall was off,AVAST was off....Forced to update manually. Any suggestions appreciated.

See if anything in the FAQ below resolves the update issue.

https://www.superantispyware.com/supportfaqdisplay.html?faq=54

If not, try uninstalling and then re-installing the latest SAS PRO V4.34.1000

If a re-install does not resolve it, then create a support ticket and let the SAS gurus assist directly.

https://www.superantispyware.com/precreateticket.html

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See if anything in the FAQ below resolves the update issue.

https://www.superantispyware.com/supportfaqdisplay.html?faq=54

If not, try uninstalling and then re-installing the latest SAS PRO V4.34.1000

If a re-install does not resolve it, then create a support ticket and let the SAS gurus assist directly.

https://www.superantispyware.com/precreateticket.html

Went to FAQ and double checked everything

1 Connection Working

2.LAN setting was set to automatic

3Firewall was disabled(AVAST also)

4No proxy

5TCP/IP setting are correct

Still a no go.

Any other suggestions besides a re install?

Appreciate your time

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Went to FAQ and double checked everything

1 Connection Working

2.LAN setting was set to automatic

3Firewall was disabled(AVAST also)

4No proxy

5TCP/IP setting are correct

Still a no go.

Any other suggestions besides a re install?

Appreciate your time

Yes, uninstall it and reinstall...

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