SlyCooperFan1 Posted February 15, 2010 I'm running the trial version of SuperAntiSpyware Professional after hearing good things about it. I used the free version on a desktop that the rest of my family uses and it found at least a hundred traces of spyware that Spybot - Search and Destroy failed to recognize. Anyway, the reason I'm here is because my laptop seems to be the one that has a problem with the full scan. The scan would hang on the same file C:\Windows\_default.pif. I have Malwarebytes' Anti-Malware and avast! at the same time. Neither has the problem. I used to have ZoneAlarm Firewall too, but when I searched on Google, ZA seemed to have the _default.pif issue connected to it. Uninstalled ZoneAlarm, same thing still happens. I can't even cancel the scan - I have to use Task Manager. I really don't want to go back to Spybot after seeing this thing work well on my desktop. Help please? Share this post Link to post Share on other sites
danny09411 Posted February 15, 2010 I'm running the trial version of SuperAntiSpyware Professional after hearing good things about it. I used the free version on a desktop that the rest of my family uses and it found at least a hundred traces of spyware that Spybot - Search and Destroy failed to recognize. Anyway, the reason I'm here is because my laptop seems to be the one that has a problem with the full scan. The scan would hang on the same file C:\Windows\_default.pif. I have Malwarebytes' Anti-Malware and avast! at the same time. Neither has the problem. I used to have ZoneAlarm Firewall too, but when I searched on Google, ZA seemed to have the _default.pif issue connected to it. Uninstalled ZoneAlarm, same thing still happens. I can't even cancel the scan - I have to use Task Manager. I really don't want to go back to Spybot after seeing this thing work well on my desktop. Help please? try scaning in safe mode and uninstall any other antivirus programs Share this post Link to post Share on other sites
SlyCooperFan1 Posted February 16, 2010 try scaning in safe mode and uninstall any other antivirus programs Well, I'm not uninstalling the antivirus. xDI went into Safe Mode and did the scan, but same result, C:\Windows\_default.pif stopped the scan. Share this post Link to post Share on other sites
danny09411 Posted February 16, 2010 Well, I'm not uninstall the antivirus. xD I went into Safe Mode and did the scan, but same result, C:\Windows\_default.pif stopped the scan. ok i think default pif is at the end of the windows folder as long as its the last file it dusent relly need scaning Share this post Link to post Share on other sites
SAS Customer Service Posted February 17, 2010 Sly, Right click on the bug icon and select Control Center>Scanning Control> Please uncheck these options: Use Kernel Direct File Access Use Kernel Direct Registry Access Use Direct Disk Access Run a Complete Scan again and see if it will finish. Share this post Link to post Share on other sites
SlyCooperFan1 Posted February 18, 2010 Sly, Right click on the bug icon and select Control Center>Scanning Control> Please uncheck these options: Use Kernel Direct File Access Use Kernel Direct Registry Access Use Direct Disk Access Run a Complete Scan again and see if it will finish. Fortunately, the scan got past C:\Windows\_default.pif. Unfortunately, the scan NOW gets stuck on C:\Windows\äõv. I have the strangest feeling that the scan always gets stuck on the C:\Windows folder, not including subfolders... Share this post Link to post Share on other sites
SlyCooperFan1 Posted February 19, 2010 Interesting...for a kick I uninstalled Pro Trial and installed Free. I set a custom scan for the registry, memory, and C:\Windows\. The scan completed with no issues; apparently the Pro Trial version had a problem. Share this post Link to post Share on other sites
Jondster Posted March 14, 2010 I've done all of the above and SAS still hangs on C:/windows/-default.pif I removed (temporarily) the file and re-scanned. It then hung up on (all in the C:/windows folder) xpsp1hfm.log, wmsyspr9.prx, wlxpgss.scr, and zapotec.scr (a desktop wallpaper file, for Pete's sake) sequentially. I could complete the scan and delete the "offenders" only after moving all these to a remote drive. What gives ? Share this post Link to post Share on other sites
Seth Posted March 14, 2010 I've done all of the above and SAS still hangs on C:/windows/-default.pif I removed (temporarily) the file and re-scanned. It then hung up on (all in the C:/windows folder) xpsp1hfm.log, wmsyspr9.prx, wlxpgss.scr, and zapotec.scr (a desktop wallpaper file, for Pete's sake) sequentially. I could complete the scan and delete the "offenders" only after moving all these to a remote drive. What gives ? Hi. Try running a chkdsk /r on the drive. Share this post Link to post Share on other sites