SAS hangs at C:\Windows\_default.pif

[SlyCooperFan1]

I'm running the trial version of SuperAntiSpyware Professional after hearing good things about it. I used the free version on a desktop that the rest of my family uses and it found at least a hundred traces of spyware that Spybot - Search and Destroy failed to recognize. Anyway, the reason I'm here is because my laptop seems to be the one that has a problem with the full scan. The scan would hang on the same file C:\Windows\_default.pif. I have Malwarebytes' Anti-Malware and avast! at the same time. Neither has the problem. I used to have ZoneAlarm Firewall too, but when I searched on Google, ZA seemed to have the _default.pif issue connected to it. Uninstalled ZoneAlarm, same thing still happens. I can't even cancel the scan - I have to use Task Manager.

I really don't want to go back to Spybot after seeing this thing work well on my desktop. Help please?

[danny09411]

I'm running the trial version of SuperAntiSpyware Professional after hearing good things about it. I used the free version on a desktop that the rest of my family uses and it found at least a hundred traces of spyware that Spybot - Search and Destroy failed to recognize. Anyway, the reason I'm here is because my laptop seems to be the one that has a problem with the full scan. The scan would hang on the same file C:\Windows\_default.pif. I have Malwarebytes' Anti-Malware and avast! at the same time. Neither has the problem. I used to have ZoneAlarm Firewall too, but when I searched on Google, ZA seemed to have the _default.pif issue connected to it. Uninstalled ZoneAlarm, same thing still happens. I can't even cancel the scan - I have to use Task Manager.

I really don't want to go back to Spybot after seeing this thing work well on my desktop. Help please?

try scaning in safe mode and uninstall any other antivirus programs

[SlyCooperFan1]

try scaning in safe mode and uninstall any other antivirus programs

Well, I'm not uninstalling the antivirus. xD

I went into Safe Mode and did the scan, but same result, C:\Windows\_default.pif stopped the scan.

[danny09411]

Well, I'm not uninstall the antivirus. xD

I went into Safe Mode and did the scan, but same result, C:\Windows\_default.pif stopped the scan.

ok i think default pif is at the end of the windows folder as long as its the last file it dusent relly need scaning

[SAS Customer Service]

Sly,

Right click on the bug icon and select Control Center>Scanning Control>

Please uncheck these options:

Use Kernel Direct File Access

Use Kernel Direct Registry Access

Use Direct Disk Access

Run a Complete Scan again and see if it will finish.

[SlyCooperFan1]

Sly,

Right click on the bug icon and select Control Center>Scanning Control>

Please uncheck these options:

Use Kernel Direct File Access

Use Kernel Direct Registry Access

Use Direct Disk Access

Run a Complete Scan again and see if it will finish.

Fortunately, the scan got past C:\Windows\_default.pif. Unfortunately, the scan NOW gets stuck on C:\Windows\äõv. I have the strangest feeling that the scan always gets stuck on the C:\Windows folder, not including subfolders...

[SlyCooperFan1]

Interesting...for a kick I uninstalled Pro Trial and installed Free. I set a custom scan for the registry, memory, and C:\Windows\. The scan completed with no issues; apparently the Pro Trial version had a problem.

[Jondster]

I've done all of the above and SAS still hangs on C:/windows/-default.pif

I removed (temporarily) the file and re-scanned. It then hung up on (all in the C:/windows folder) xpsp1hfm.log, wmsyspr9.prx, wlxpgss.scr, and zapotec.scr (a desktop wallpaper file, for Pete's sake) sequentially. I could complete the scan and delete the "offenders" only after moving all these to a remote drive.

What gives ?

[Seth]

I've done all of the above and SAS still hangs on C:/windows/-default.pif

I removed (temporarily) the file and re-scanned. It then hung up on (all in the C:/windows folder) xpsp1hfm.log, wmsyspr9.prx, wlxpgss.scr, and zapotec.scr (a desktop wallpaper file, for Pete's sake) sequentially. I could complete the scan and delete the "offenders" only after moving all these to a remote drive.

What gives ?

Hi.

Try running a chkdsk /r on the drive.