dave100 Report post Posted February 14, 2010 Hi all, A couple months ago I purchased 3 PRO linceses and LIFETIME subscription. I submitted a support ticket at https://www.superantispyware.com/csrcreateticket.html two days ago, and I received the instant automated reply that says: "We have received your support request and one of our representatives will respond shortly. You may view the status of your ticket at any time by clicking the link below: Click here to view your ticket Please note this is an automated message." But when I click the ticket link it shows the message: "Your question has not yet been reviewed by a customer support representative" It hasn't even been VIEWED yet, let alone received any type of response, so I'm wondering - how long to other PAID/PRO owners here typically have to wait to get a response to a support ticket? Share this post Link to post Share on other sites
