Can't get rid of trojan.agent//gen-dnsblock

[JT ERA]

Hello:

I didn't get a chance to search thoroughly in the forums to see if this is already discussed. (its a work day for me) My wife's home computer became infected with malware. We run Superantispyware regularly. So I ran it as soon as my widfe told me about the popups she was getting and sure enough, it found and removed about 50 trojans. But when we rebooted and I ran it again one trojan popped back up. I ran and rebooted 3-4 times but the same one still gets discovered.

the file is

troojan.agent/gen-dnsblock

Anyone know how to get rid of this last one?

Thanks

JT

[SUPERAntiSpy]

Hello:

I didn't get a chance to search thoroughly in the forums to see if this is already discussed. (its a work day for me) My wife's home computer became infected with malware. We run Superantispyware regularly. So I ran it as soon as my widfe told me about the popups she was getting and sure enough, it found and removed about 50 trojans. But when we rebooted and I ran it again one trojan popped back up. I ran and rebooted 3-4 times but the same one still gets discovered.

the file is

troojan.agent/gen-dnsblock

Anyone know how to get rid of this last one?

Thanks

JT

Please sumbit a support request here:

https://www.superantispyware.com/csrcreateticket.html