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can't remove browser hijacker.deskbar and adware.gamevance

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I've been trying to remove the 2 types of spyware listed above, but I'm not sure if I've been successful.

I've run SAS several times, but they keep showing up. I am running Windows XP SP3.

Log is listed below:

SUPERAntiSpyware Scan Log


Generated 01/16/2010 at 03:23 PM

Application Version : 4.33.1000

Core Rules Database Version : 4482

Trace Rules Database Version: 2302

Scan type : Complete Scan

Total Scan Time : 01:13:06

Memory items scanned : 519

Memory threats detected : 0

Registry items scanned : 5981

Registry threats detected : 10

File items scanned : 24131

File threats detected : 0

Browser Hijacker.Deskbar












They do show up in the quarantine list, but does that mean they can't cause any damage to my system? (I apologize for what may be a stupid question.) Just a little concerned, is there an easy way to completely remove them?

Thank you.

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You should create a customer support ticket and let the SAS gurus help you get rid of these registry items.


If they keep returning each time you scan with SAS, then either something is putting them back in and SAS is not cleaning the "root cause" of the infection, or the registry keys are locked and SAS is not really removing them. Either way, the SAS gurus will resolve the issue with you.

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