tmb2610 Report post Posted December 24, 2009 i got infected with this trojan horse download agent and my avg antivirus detected it but could not remove it. i downloaded superantispyware free as it claimed on its website (https://www.superantispyware.com/malwarefiles/SSHNAS.DLL.html/url]) that it could remove sshnas.dll. i ran a scan and not only did it not remove the problem, it did not even detect it ! can anyone shed light on this. any advice appreciated. i asked this question before with subject : "SSHNAS.DLL". interested to see if above "subject" gets more response. Share this post Link to post Share on other sites
sunshine803 Report post Posted December 24, 2009 Try 'Malwarebytes Free' and 'a-squared Free'. I use them both along with SAS. Malwarebytes is a highly acclaimed anti-spyware and complements nicely other similar products in that it focuses more on malware that other products miss. a-squared has a very powerful engine and a very large database. I hope one of these two can clear the problem for you. Failing that I would recommend PrevX which offers a free (in the cloud) scan but requests you to purchase a license before it will remove the culprit... I hope this info helps you Good luck and Merry Malware-free Xmas... Share this post Link to post Share on other sites
sunshine803 Report post Posted December 25, 2009 Hi Tmb2610 and a very Merry Xmas to you!... I am very glad you managed to swat the bugger... Mbam lived up to its reputation again. It's a great companion to SAS and your AV. I use all three together in 'live' mode and a-squared for occasional off-line deep scans. My AV is NOD32 AV 4 and I also run Online Armor Free as firewall. I must say that I have had no malware except for a few odd tracking cookies. I am very pleased with this combination but I still look forward to the time that SAS and Mbam implement an incremental database update just like NOD32 and a-squared do. Again, I am very pleased that I have been of help. I hope you have a happy and malware free New Year!... Share this post Link to post Share on other sites
tmb2610 Report post Posted December 26, 2009 Hi sunshine ! Why do you use SAS as well as Malwarebytes ? What does it do that Malwarebytes doesn't ? I use AVG as AV and the windows firewall. Should I change those ? Happy new year to you and thanks again for your help Share this post Link to post Share on other sites
SUPERAntiSpy Report post Posted December 27, 2009 Hi sunshine ! Why do you use SAS as well as Malwarebytes ? What does it do that Malwarebytes doesn't ? I use AVG as AV and the windows firewall. Should I change those ? Happy new year to you and thanks again for your help No single product can catch everything on a given day. SUPERAntiSpyware cleans up many infections Malwarebytes can't touch, and MalwareBytes catches things we don't - SAS+MBAM is a great combination. Think of it this way : Why does a football team have more than one defensive player to tackle the ball carrier? Because no single person (or product) can catch the ball carrier every time. It requires team work - SUPERAntiSpyware and Malwarebytes (and others) are allies in the fight AGAINST malware. Share this post Link to post Share on other sites
sunshine803 Report post Posted December 30, 2009 Hi again tmb2610 As another poster said, two guards are better than one... However, you need to weigh up effectiveness against system resources used. I think Mbam and SAS are two of the lightest antispyware apps for live monitoring. At first I was in two minds as to which one to have on, but after some tests I see that using both in live mode does not impair the speed of my system. So I keep them both along with NOD32 and Online Armor. I use a-squared just for occasional on-demand scans. It is very good but heavy on resources for live monitoring. As for AVG, I get the impression that it is not as effective as NOD32 (I love old Noddy...). For a free antivirus I would use Avira which (from what I read) has improved a lot and gets top ratings in group tests. Same goes for Online Armor Free. Definitely better than the Windows firewall and probably better than most of the 'paid' firewalls. I also use Spywareblaster and MVPS Hosts file - Get it from http://www.mvps.org/winhelp2002/ My general rule is: Use products that are good AND LIGHT All the best to you Sunshine Share this post Link to post Share on other sites
