juselino Posted December 6, 2009 I am running SAS free version 4.30.1004, then I proceed to install version 4.31.1004. During installation appears a warning window::: Installer Information RegSvr32 "Error 1310 Error writting to file C:\Archivos de programa\SUPERAntiSpyware\SASSEH.DLL Verify that you have access to that directory." I try to find SASSEH.DLL in the system, doesnt appears, possible deleted or missing. Pls. Help me how to fix it, and install SAS free version 4.31. Thanks a lot. Share this post Link to post Share on other sites
siliconman01 Posted December 7, 2009 Go to the link below and download the special SAS uninstaller. Save it on your desktop. https://www.superantispyware.com/downloads/SASUNINST.EXE Run SASUNINST.EXE to totally remove your old version of SAS. After the reboot, install SAS V4.31.1000 Share this post Link to post Share on other sites
sjohn Posted December 7, 2009 Hi Juse, I read your comment. Honestly speaking I am not the right person to sort out your query. Though I could assist you in solving your query. I have some friends who are highly expertise in computers and software. If you can please bear for couple of days, I will get the suggestion from them. Probably I will revert back by Wednesday. I hope you don't mind bearing for 2 days. Cheers. Share this post Link to post Share on other sites
juselino Posted December 7, 2009 Dear siliconman01, I follow your instrctions with SASUnistaller. No help, appears the same windows. Thanks Share this post Link to post Share on other sites
siliconman01 Posted December 7, 2009 Sorry that the problem was not resolved. I recommend that you submit a customer service request and the SAS technicians will assist you in resolving the problem. https://www.superantispyware.com/precreateticket.html Just click on the "Customer Support Request" button at the bottom of the above web page. Share this post Link to post Share on other sites