Jump to content

search of update = kills superantispyware

Recommended Posts

For approx the last week, any attempt to check for updates kill's superantispyware for me.

Worse is, it's just hangs there and I can't start any other app. Using taskmgr to kill superantispare = machine OK again.

Tried un-installing / rebooting and then re-installing.

This resulted in machine hanging while entering registration details/code.

I finally got superantivspyware installed again and did the manual update by downloading

the current definitions and installed.

Done a reboot in safe mode with full scan = nothing found,

Done a full scan with current/updated symantec antivirus = nothing found,

Doing a full scan with superantivspyware in normal boot crashes superantivspyware after

a couple of min's.....


XP/Sp3, patched and current.

Share this post

Link to post
Share on other sites

Well, I found the cause,, I think.

Seems my PC wasn't clean after all. After using a competitive product, I was able to get rid of a couple of nasties

and after that, superantispyware works ok again with updates,etc.

Though,, since I've been using sas for a while, with firstchanceprevention with all options selected and

always having it updated,, Im not 100% comfortable that it didn't intercept and, it couldn't fix it/find it even it safe mode

with system-restore disabled...

Items/issues found;

AppCertDlls\appsecdll (Spyware.Passwords)

rundll32.exe (Trojan.Agent

wab (Trojan.Dropper












With these clean in safe mode by the other product, all is/looks ok again ( I believe/hope )

Share this post

Link to post
Share on other sites

What version of SUPERAntiSpyware (numeric) where you running? Those TDS infections can block many security products, but our >4.30 versions and SASSAFERUN should have been able to run and clean that for you.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...