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Question about enabling real-time protection

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Shelia,

I cannot answer your question but unless something has changed recently SAS does not support Firefox 3.5. I like you bought the PRO and alas it was for naught as Firefox 3.5 is not supported.

My issue is with cookie detection. Maybe your issue is supported.

I have no idea when this will be resolved.

A quote from the support team: SAS currently doesn't scan FF3.5 and Chrome cookies. This issue will be resolved in an upcoming release.

SUPERAntiSpyware Support Team

Unquote

I hope its soon, I miss my SAS.

Chuck

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That information is incorrect. SAS works fine with firefox 3.5. The only thing it does not do is remove some cookies.

Shiela- what firewall are you using?

Have a look at my thread, not sure if it will help at all, but I had a similar issue viewtopic.php?f=2&t=3361

One more thing, try updating to the newest build, 4.29.1002, which was released today :)

Please post back if none of this resolves your issue

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Prairie dog,

You say I am incorrect about SAS and Firefox.

SAS personnel say this and again I quote: from the support team: SAS currently doesn't scan FF3.5 and Chrome cookies. This issue will be resolved in an upcoming release.

SUPERAntiSpyware Support Team

Unquote

Who is right, you or them?

Shelia,

I apologize for hi-jacking your thread and will not comment further.

Chuck

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Hi,

The only part of the scanning that SAS does not currenly support for FireFox 3.x is cookie scanning, which isn't done in real-time anyway. FireFox 3.x cookie scanning will be very soon though!

Use this program to create a startup shortcut for SAS:

https://www.superantispyware.com/downloads/SAS_StartupFix.exe

Some other applications seem to remove the SAS auto-start option, this creates a shortcut to SAS in your Start Menu. Just click "Yes" on the window that opens up, you shouldn't need to select the options.

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