Cmat Report post Posted September 11, 2009 I've been toiling over this for a little over 2 hours now, and I've yet to find ANYTHING that can get rid of my problem. I've determined the process to be yl0j1cer.exe, yet when I run SAS, Ad-Aware or even CC Cleaner, none of them can find the source file! It looks like removing the process from my process list has remedied the situation for now, but I fear that it will return when I boot the computer back up. On a side note: The adware only activates on my brother/step-dad's account. When I boot up my profile, nothing out of the ordinary happens. Share this post Link to post Share on other sites
Cmat Report post Posted September 14, 2009 Bump: Still need help Share this post Link to post Share on other sites
siliconman01 Report post Posted September 14, 2009 I recommend that you submit a customer service request and the SAS gurus will assist. The link below is for submitting a CSR. https://www.superantispyware.com/precreateticket.html Share this post Link to post Share on other sites
