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acr1965

SAS frozen

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I am not sure what is up but when I start SAS on either my desktop or laptop the program freezes. There is no way to right click the SAS icon in the systray and do anything. It does not attempt to update either. I have Vista Home Premium on the desktop and Vista Basic on the laptop. Both 32 bit. The only thing I have done to both computers recently is add Prevx. Is there some sort of conflict with Prevx and SAS?

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There is a known problem with a recent Norton Internet Security update. Symantec has pulled the update until they figure out what the problem is. Are you running this program?

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I am running Norton on my laptop and the SAS issue seems resolved there. I uninstalled SAS on the desktop. Am currently running Prevx and F-Secure. I also upgraded to Vista Service Pack 3 recently. Nothing else has been done lately. Maybe one of my "cleaning" programs damaged SAS? I clean with Ccleaner, TuneUp Utilities 2008, Iobit and System TuneUp (Ace Utilities).

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