lynn Report post Posted August 22, 2009 I am new so my question may be already answered somewhere. But why doesn't this antiSpyware software detect that it's on my computer and delete it? Thanks... Share this post Link to post Share on other sites
siliconman01 Report post Posted August 22, 2009 Are you using the latest version of SAS which is V4.27.1002? Have you updated to the latest core/trace definitions? Latest Core = 4067 Latest Trace = 2007 Share this post Link to post Share on other sites
lynn Report post Posted August 22, 2009 Yes I am using the latest version. I will update. Thanks for the reply. I'll update post later. Share this post Link to post Share on other sites
siliconman01 Report post Posted August 22, 2009 If SAS does not remove it after you update, you should create a support request and work with the SAS gurus to get it removed from your system. The link below is for creating a support request. https://www.superantispyware.com/precreateticket.html Share this post Link to post Share on other sites
