mark5019 Report post Posted July 20, 2009 i have a paid subscription and i had it on a computer that died. went to install it on new and got a message its been installed to many times. i did what it said to do and tried to transfer license and it gave me an error saying something happened contact support vista 64 premium Share this post Link to post Share on other sites
siliconman01 Report post Posted July 20, 2009 You probably encountered a driver problem because the SAS drivers are not yet x64 compatible. I recommend that you create a customer support ticket at the link below. https://www.superantispyware.com/precreateticket.html The gurus will reset your account for you so that you can install again and use your license. Share this post Link to post Share on other sites
mark5019 Report post Posted July 20, 2009 thank you i did recieve an email from them asking for my registration number i supplied it and waiting on responce thank you again Share this post Link to post Share on other sites
mark5019 Report post Posted July 20, 2009 been several hrs i hope here soon Share this post Link to post Share on other sites
SUPERAntiSpy Report post Posted July 20, 2009 been several hrs i hope here soon Did you submit a support request on our ticket system? If so, it will be answered in the order received. Monday can be a busy day for support. Share this post Link to post Share on other sites
mark5019 Report post Posted July 20, 2009 all taken care of Share this post Link to post Share on other sites
