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YASMIN0414

BAD POP UP PROBLEM, HELP PLEASE?

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I have had terrible pop-up problems for 2 weeks, I downloaded the free version of SuperAntiSpyware and it found loads of trojans, adware, malware etc... so I cleaned my computer of these. But when I went back on the internet the pop-ups just came back again and they won't disappear.

I have tried your support service where I have to fill out a form and it gives the computer a diagnosis but my computer won't let me download activeX that is needed to do the diagnosis as it says windows doesn't trust the publisher. Therefore it is impossible for me to do the diagnosis. Is there any way you can help?

Thanks in advance.

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