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Windows XP does not boot up

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I first ran an update on superantispyware

I ran complete scan using superantispyware

After the scan and clean up I was prompted to reboot which I did

After reboot I could not see the password dialog balloon to log in to windows

I only look at a screen to enter the password

After shutting off power on the PC and booting up I cannot even get to the log on screen

The PC just goes on infinite reboot loop

Any ideas would be of help.

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Thanks for responding. Will a repair going to wipe out the log file you are referring to ? Any softer options other than XP reinstallation would be of immense help.

Any way to repair files from recovery console ? This is the only way I can access my hard drive now.

Also hopefully of help, here is the blue screen message I receive after boot up failure:

Stop: c000021a {Fatal System Error}

The Session Manager Initialization system process terminated

unexpectedly with a status of 0xc000022 (0x00000000,0x0000000)

The system has been shut down

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"C:\Documents and Settings\user\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\SUPERAntiSpyware Scan Log - 06-15-2009 - 00-20-23.log"


SUPERAntiSpyware Scan Log


Generated 06/15/2009 at 00:20 AM

Application Version : 4.26.1004

Core Rules Database Version : 3938

Trace Rules Database Version: 1881

Scan type : Complete Scan

Total Scan Time : 01:05:45

Memory items scanned : 367

Memory threats detected : 0

Registry items scanned : 4711

Registry threats detected : 56

File items scanned : 30503

File threats detected : 0

Browser Hijacker.Deskbar


















Adware.Vundo Variant/Rel

HKLM\SOFTWARE\Microsoft\MS Optimization

HKLM\SOFTWARE\Microsoft\MS Optimization#RID

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\Could+not+start+the+Automatic+Updates+service+on+Local+Computer.+Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+OK

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\could+not+start+the+Automatic+Updates+service+on+Local+Computer.+Error+1058%3A+The+service+cannot+be+started,+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+spyware+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+virus+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\https://www.superantispyware.com/

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\ould+not+start+the+Automatic+Updates+service+on+Local+Computer.+Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+spyware+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\ould+not+start+the+Automatic+Updates+service+on+Local+Computer.+Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+virus+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\superanitspyware

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\superanitspyware#LU

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\superanitspyware#CT

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\superanitspyware#LT

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\vundo+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\vundo+removal+tool#LU

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\vundo+removal+tool#CT

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\vundo+removal+tool#LT

HKLM\SOFTWARE\Microsoft\MS Optimization\me

HKLM\SOFTWARE\Microsoft\MS Optimization\me#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\me#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\me#CNT

HKLM\SOFTWARE\Microsoft\MS Optimization\me#LBL

HKLM\SOFTWARE\Microsoft\MS Optimization\me#MN

HKLM\SOFTWARE\Microsoft\MS Optimization\mm

HKLM\SOFTWARE\Microsoft\MS Optimization\mm#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\mm#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\mm#CNT

HKLM\SOFTWARE\Microsoft\MS Optimization\s4

HKLM\SOFTWARE\Microsoft\MS Optimization\s4#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\s4#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\s4#CNT

HKLM\SOFTWARE\Microsoft\MS Optimization\se

HKLM\SOFTWARE\Microsoft\MS Optimization\se#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\se#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\se#CNT

HKLM\SOFTWARE\Microsoft\MS Optimization\zz

HKLM\SOFTWARE\Microsoft\MS Optimization\zz#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\zz#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\zz#CNT

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There are but this forum does not allow me to upload those files:

05/30/2009 05:27a 35 Quarantine - 05-30-2009 - 05-27-21.DSC

05/30/2009 05:27a 801,437 Quarantine - 05-30-2009 - 05-27-21.SBU

06/02/2009 10:03a 35 Quarantine - 06-02-2009 - 10-03-32.DSC

06/02/2009 10:03a 738 Quarantine - 06-02-2009 - 10-03-32.SBU

06/15/2009 12:30a 35 Quarantine - 06-15-2009 - 00-30-11.DSC

06/15/2009 12:30a 4,855 Quarantine - 06-15-2009 - 00-30-11.SBU

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Uploading quarantine files as RAR files

Also I now recall the superantispyware program crashing with a message box showing a error message about "virtual function call" before I got the message to reboot.

[Attachments removed for the safety of other forum users.]

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The log file above seems to indicate there were none found:


File items scanned : 30503

File threats detected : 0


I also found a drwtsn32.log if you want to see it.

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This exact same thing happened to me. I installed SuperAntiSpyware, ran one scan, then restarted the computer. Upon restart I got a popup window that asked me to enter my name and password (none of the Windows XP account have passwords). I couldn't get past the window so I had to reset. Now I get a blue screen everytime I try and start Windows. Safe mode doesn't work, last good configuration doesn't work. I made a boot disk so I can access the file system via DOS, but can't do much else.

I attached my log file. This is my wife's parent's computer, I work with computer's for a living and I'm pretty embarrassed that I managed to completely break theirs. Any help would be great.



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