Jump to content
Sign in to follow this  
prempujari

Windows XP does not boot up

Recommended Posts

I first ran an update on superantispyware

I ran complete scan using superantispyware

After the scan and clean up I was prompted to reboot which I did

After reboot I could not see the password dialog balloon to log in to windows

I only look at a screen to enter the password

After shutting off power on the PC and booting up I cannot even get to the log on screen

The PC just goes on infinite reboot loop

Any ideas would be of help.

Share this post


Link to post
Share on other sites

Thanks for responding. Will a repair going to wipe out the log file you are referring to ? Any softer options other than XP reinstallation would be of immense help.

Any way to repair files from recovery console ? This is the only way I can access my hard drive now.

Also hopefully of help, here is the blue screen message I receive after boot up failure:

Stop: c000021a {Fatal System Error}

The Session Manager Initialization system process terminated

unexpectedly with a status of 0xc000022 (0x00000000,0x0000000)

The system has been shut down

Share this post


Link to post
Share on other sites

"C:\Documents and Settings\user\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\SUPERAntiSpyware Scan Log - 06-15-2009 - 00-20-23.log"

--------------------------------------------------------------------------------

SUPERAntiSpyware Scan Log

https://www.superantispyware.com

Generated 06/15/2009 at 00:20 AM

Application Version : 4.26.1004

Core Rules Database Version : 3938

Trace Rules Database Version: 1881

Scan type : Complete Scan

Total Scan Time : 01:05:45

Memory items scanned : 367

Memory threats detected : 0

Registry items scanned : 4711

Registry threats detected : 56

File items scanned : 30503

File threats detected : 0

Browser Hijacker.Deskbar

HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}

HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid

HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid32

HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib

HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib#Version

Adware.Zango/ShoppingReport

HKCR\TypeLib\{A56FE01C-77C4-4F5E-8198-E4B72207890A}

HKCR\TypeLib\{A56FE01C-77C4-4F5E-8198-E4B72207890A}\1.0

HKCR\TypeLib\{A56FE01C-77C4-4F5E-8198-E4B72207890A}\1.0\0

HKCR\TypeLib\{A56FE01C-77C4-4F5E-8198-E4B72207890A}\1.0\0\win32

HKCR\TypeLib\{A56FE01C-77C4-4F5E-8198-E4B72207890A}\1.0\FLAGS

HKCR\TypeLib\{A56FE01C-77C4-4F5E-8198-E4B72207890A}\1.0\HELPDIR

HKCR\Interface\{AF55160D-CDE1-4A8B-8001-66DA06BEE740}

HKCR\Interface\{AF55160D-CDE1-4A8B-8001-66DA06BEE740}\ProxyStubClsid

HKCR\Interface\{AF55160D-CDE1-4A8B-8001-66DA06BEE740}\ProxyStubClsid32

HKCR\Interface\{AF55160D-CDE1-4A8B-8001-66DA06BEE740}\TypeLib

HKCR\Interface\{AF55160D-CDE1-4A8B-8001-66DA06BEE740}\TypeLib#Version

Adware.Vundo Variant/Rel

HKLM\SOFTWARE\Microsoft\MS Optimization

HKLM\SOFTWARE\Microsoft\MS Optimization#RID

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\Could+not+start+the+Automatic+Updates+service+on+Local+Computer.+Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+OK

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\could+not+start+the+Automatic+Updates+service+on+Local+Computer.+Error+1058%3A+The+service+cannot+be+started,+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+spyware+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+virus+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\https://www.superantispyware.com/

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\ould+not+start+the+Automatic+Updates+service+on+Local+Computer.+Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+spyware+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\ould+not+start+the+Automatic+Updates+service+on+Local+Computer.+Error+1058%3A+The+service+cannot+be+started%2C+either+because+it+is+disabled+or+because+it+has+no+enabled+devices+associated+with+it.+virus+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\superanitspyware

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\superanitspyware#LU

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\superanitspyware#CT

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\superanitspyware#LT

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\vundo+removal+tool

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\vundo+removal+tool#LU

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\vundo+removal+tool#CT

HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\vundo+removal+tool#LT

HKLM\SOFTWARE\Microsoft\MS Optimization\me

HKLM\SOFTWARE\Microsoft\MS Optimization\me#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\me#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\me#CNT

HKLM\SOFTWARE\Microsoft\MS Optimization\me#LBL

HKLM\SOFTWARE\Microsoft\MS Optimization\me#MN

HKLM\SOFTWARE\Microsoft\MS Optimization\mm

HKLM\SOFTWARE\Microsoft\MS Optimization\mm#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\mm#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\mm#CNT

HKLM\SOFTWARE\Microsoft\MS Optimization\s4

HKLM\SOFTWARE\Microsoft\MS Optimization\s4#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\s4#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\s4#CNT

HKLM\SOFTWARE\Microsoft\MS Optimization\se

HKLM\SOFTWARE\Microsoft\MS Optimization\se#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\se#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\se#CNT

HKLM\SOFTWARE\Microsoft\MS Optimization\zz

HKLM\SOFTWARE\Microsoft\MS Optimization\zz#LTM

HKLM\SOFTWARE\Microsoft\MS Optimization\zz#CDY

HKLM\SOFTWARE\Microsoft\MS Optimization\zz#CNT

Share this post


Link to post
Share on other sites

There are but this forum does not allow me to upload those files:

05/30/2009 05:27a 35 Quarantine - 05-30-2009 - 05-27-21.DSC

05/30/2009 05:27a 801,437 Quarantine - 05-30-2009 - 05-27-21.SBU

06/02/2009 10:03a 35 Quarantine - 06-02-2009 - 10-03-32.DSC

06/02/2009 10:03a 738 Quarantine - 06-02-2009 - 10-03-32.SBU

06/15/2009 12:30a 35 Quarantine - 06-15-2009 - 00-30-11.DSC

06/15/2009 12:30a 4,855 Quarantine - 06-15-2009 - 00-30-11.SBU

Share this post


Link to post
Share on other sites

Uploading quarantine files as RAR files

Also I now recall the superantispyware program crashing with a message box showing a error message about "virtual function call" before I got the message to reboot.

[Attachments removed for the safety of other forum users.]

Share this post


Link to post
Share on other sites

The log file above seems to indicate there were none found:

////////////////////////////

File items scanned : 30503

File threats detected : 0

///////////////////////////

I also found a drwtsn32.log if you want to see it.

Share this post


Link to post
Share on other sites

This exact same thing happened to me. I installed SuperAntiSpyware, ran one scan, then restarted the computer. Upon restart I got a popup window that asked me to enter my name and password (none of the Windows XP account have passwords). I couldn't get past the window so I had to reset. Now I get a blue screen everytime I try and start Windows. Safe mode doesn't work, last good configuration doesn't work. I made a boot disk so I can access the file system via DOS, but can't do much else.

I attached my log file. This is my wife's parent's computer, I work with computer's for a living and I'm pretty embarrassed that I managed to completely break theirs. Any help would be great.

[attachment=0]logfile.zip[/attachment]

Thanks!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...