chakras Report post Posted June 2, 2009 O/S: Windows Vista Home Premium I received the notification for update (auto-update) and started doing the update from 4.26.1002 -> 1004. Of course the first message I got was I needed to be an Admin - which is allright, I started SAS as Admin and started auto-update. Looked like everything went fine, I was asked to reboot - which I did. And when SAS came up again, it is still v 1002 So, had to pursue the manual update route - download, uninstall and reinstall That works great - only issue is digging out the registration code so that it can be registered again (which myself adhering to such nice orderliness is an ordeal in itself). So, question, is there a way to uninstall SAS but still maintain the registration info, so I don't have to search for it? Share this post Link to post Share on other sites
robinb9 Report post Posted June 2, 2009 double click the superantispyware icon Click the Preference tab click the Help Tab Look in the middle on the left side where it says "Product Registration Number" this is your registration number that you will need if you have to reinstall the program again Copy the number and put it in a safe place- preferably off your computer robin Share this post Link to post Share on other sites
chakras Report post Posted June 2, 2009 I forgot about the website - need to bookmark that. Thanks for your response robin9 and SASService Share this post Link to post Share on other sites
