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JustinSane

Where do we post?

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Hi i have some sort of infection that nothing can find, i been on kaspersky forums for 2 weeks and nothing they suggest is helping, where do i post here for help tracking down this malware?

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I looked at your thread on the Kaspersky forum. Post a new HJT log here, but this time don't store HijackThis.exe in the Temp folder. Place the utility at the root of your C:\drive, like so: C:\HijackThis\hijackthis.exe

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I looked at your thread on the Kaspersky forum. Post a new HJT log here, but this time don't store HijackThis.exe in the Temp folder. Place the utility at the root of your C:\drive, like so: C:\HijackThis\hijackthis.exe

Actually I would prefer contacting us through our support system, so we can preform our own diagnostic as the HiJackThis logs don't reveal 1/2 the story now days :(

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Actually I would prefer contacting us through our support system, so we can preform our own diagnostic as the HiJackThis logs don't reveal 1/2 the story now days

Very well. :)

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What are the symptoms ?

Have they suggested this yet :

Turn on show hidden/system files .

Look at the most recently created files if C:\ , C:\windows and C:\windows\system32 .

If any of them do not have version information submit them to virustotal.com .

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