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rjicard

Undetected virus or malware?

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I have a problem reading email both on Yahoo and Hotmail on my other computer. So I ran the full scan and still had a problem. So I tried to restore the system (XP) to a previous level and was told I could not, this was after I ran the SUPERAntiSpyware fix. I have the free version of SUPERAntiSpyware. Is there a known malware that could be causing this problem and not be detected by the scan?

Thanks for any help...

Bob

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Thanks for replying...here it is

SUPERAntiSpyware Scan Log

https://www.superantispyware.com

Generated 04/24/2009 at 12:42 PM

Application Version : 4.26.1000

Core Rules Database Version : 3859

Trace Rules Database Version: 1811

Scan type : Complete Scan

Total Scan Time : 00:15:25

Memory items scanned : 360

Memory threats detected : 0

Registry items scanned : 4028

Registry threats detected : 1

File items scanned : 15471

File threats detected : 10

Adware.Tracking Cookie

C:\Documents and Settings\Bob\Cookies\bob@serving-sys[1].txt

C:\Documents and Settings\Bob\Cookies\bob@atdmt[2].txt

C:\Documents and Settings\Bob\Cookies\bob@doubleclick[1].txt

C:\Documents and Settings\Bob\Cookies\bob@specificmedia[1].txt

C:\Documents and Settings\Bob\Cookies\bob@ad.yieldmanager[2].txt

C:\Documents and Settings\Bob\Cookies\bob@bs.serving-sys[2].txt

C:\Documents and Settings\Bob\Cookies\bob@specificclick[2].txt

C:\Documents and Settings\Bob\Cookies\bob@questionmarket[2].txt

C:\Documents and Settings\Bob\Cookies\bob@msnportal.112.2o7[1].txt

C:\Documents and Settings\Bob\Cookies\bob@mediaplex[2].txt

Rogue.XP AntiSpyware 2009

HKU\S-1-5-21-1547161642-448539723-725345543-1004\Control Panel\don't load#wscui.cpl [ No ]

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Yup you have a quite a well known rogue application, get rid of it quickly try using SAS pro trial and also malwarebyte's anti malware, that software may also scare you etc with false scans and fake alerts for trojans, that should be your problem. its the rogue on your log called xp antispyware 2009

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Thanks, so this malware is keeping me from restoring and SAS (free vesion) does not remove it, even thought it flags it?

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Possibly, however, as i just said also try using Malwarebyte's anti malware to see if that removes it, that also usually is a good program to run together with SAS as it also has a good removal rate and may remove that rogue software for you

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