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Converting to free version

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I am helping a friend (via phone) who has the trial version.

I believe she originally installed the free version.

She tells me that she is getting a message saying her free trial version has ended and offers her the option to uninstall or to upgrade to the pay version.

Is there supposed to be a button to convert it to the free version?

If she inadvertently downloaded the pay version, how does she change it to free.

I use a Mac, so I can not recreate it on my machine.


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