acc693 Report post Posted March 17, 2009 Hi SuperAntispyware has flagged the file HPZ5RLHN.DLL as malware on Vista, with scan results- SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 03/17/2009 at 02:48 AM Application Version : 4.22.1014 Core Rules Database Version : 3799 Trace Rules Database Version: 1754 Scan type : Complete Scan Total Scan Time : 00:39:03 Memory items scanned : 205 Memory threats detected : 0 Registry items scanned : 6070 Registry threats detected : 0 File items scanned : 20672 File threats detected : 1 Adware.Mirar/NetNucleus C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZ5RLHN.DLL The file properties are- Type: Application Extension File version: 61.53.25.9 Product name: HP Render Copyright: Hewlett Packard 199.... Size: 158kb Date modified: 19/01/2008 When I googled the file name the default location was listed as- C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\PRNHP001.INF_5641FA75\I386\HPZ5RLHN.DLL where there was another file with the same properties but with a different date of modification: 02/11/2006 What would you advise? Thanks. Share this post Link to post Share on other sites
acc693 Report post Posted March 18, 2009 Hi I have not been able to locate the built-in false positive reporter; should I use the upload attachment facility on this page? Share this post Link to post Share on other sites
acc693 Report post Posted March 19, 2009 Okay. I usually scan in safe mode- does the scan have to be in normal mode with an internet connection for the sample to be sent over? Share this post Link to post Share on other sites
acc693 Report post Posted March 25, 2009 Hi I have completed and sent the support ticket, and I am ready for the diagnostic tool with how-to-use instructions. Thanks for your help. Share this post Link to post Share on other sites
SUPERAntiSpy Report post Posted March 25, 2009 HiI have completed and sent the support ticket, and I am ready for the diagnostic tool with how-to-use instructions. Thanks for your help. The technician will assist you via the ticket. Share this post Link to post Share on other sites
