FarSeeR- Report post Posted March 11, 2009 hey my name is Justin i live in australia melbourne ive been a big fan and user of super anti spyware lately ive come across a nasty virus that for some reason got it's way on my computer and ive tried everything possible to remove it SASW could not remove it and ive tried to scan in safe mode im sorry if this is not the place to post this i dont no where to post it as ive never had to come on the fourm as usally it would remove any virus my computer may incounter these are the symptons my computer is getting 1. Computer is really slow cant search web broswers take up to 15/20 mins to load 2. broswers lead me to fake websites and not to the website i clicked on. 3.my backround has changed and i can't change it back to what it once was. 4. my internet is extreamly slow almost unusable 5.mass pop ups keep clicking and any virus i find i delete it reapears any help is MOST APREICATED and ill be eternally gratefull as this is has lasted longer then a weak and it keeps getting worse and worse im bout ready to call it quits on the computer as nothing i do will remove this please Tec support i really need some help -FarSeeR- Share this post Link to post Share on other sites
siliconman01 Report post Posted March 11, 2009 Your best bet is to create a support request to SAS so that the gurus can provide you a diagnostic tool and assist you in removing the infection that SAS is currently not removing. https://www.superantispyware.com/precreateticket.html Share this post Link to post Share on other sites
FarSeeR- Report post Posted March 11, 2009 many thanks i will take this advice. Share this post Link to post Share on other sites
FarSeeR- Report post Posted March 13, 2009 Hey i seemed to fix my background yet my time still seems to be in army time (16:14) etc when it use to be like 3:30 am and stuff how can i change my time back to its original state? Share this post Link to post Share on other sites
siliconman01 Report post Posted March 13, 2009 The article below describes how to change the time format for Windows XP http://support.microsoft.com/kb/307938 The article below is for Vista http://www.vistaheads.com/forums/windows-vista-blogs-forum/36941-change-taskbar-time-military-international-format.html Share this post Link to post Share on other sites
FarSeeR- Report post Posted March 14, 2009 i took that advice and thank you. but when i restart my computer the time re formats back to 12 hour time format i think the virus is doing this but i scaned and most of the hard ones are gone how is something this little still on my computer? Share this post Link to post Share on other sites
Don M Report post Posted March 14, 2009 Follow the advice from post #2, contact support. Share this post Link to post Share on other sites
FarSeeR- Report post Posted March 15, 2009 Thanks a lot all guys u have been a great help and you are most apreicated cheers and ty!!! Share this post Link to post Share on other sites
