bsheurs Report post Posted February 14, 2009 every time i go to quarantine and delete, my comp shuts down. it goes to a blue screen and says the following. "stop: c000021a {fatal system error} the windows logon process system process terminated unexpectedly with a status....(screen cuts it off) ......0x00000000 (0x00000000 0x00000000) the system has been shut down" i then have to manually shut down the comp by holding the on/off button. reboots fine after that. same error numerous times. Share this post Link to post Share on other sites
Lagerx Report post Posted February 14, 2009 Can you post a screenshot of a detected items (+ paths) Share this post Link to post Share on other sites
bsheurs Report post Posted February 14, 2009 sure. itll take some time though Share this post Link to post Share on other sites
Lagerx Report post Posted February 14, 2009 Do view paths you need to click on "+" on every item. Have you tried do scan on safe mode? Share this post Link to post Share on other sites
bsheurs Report post Posted February 17, 2009 finally got around to running it again. heres everything. Share this post Link to post Share on other sites
RoninV Report post Posted February 19, 2009 Running a WXP-SP2, in an office domain environment. Could not install SAS_FREE.EXE (downloaded 2/16/09) in Safe Mode (with networking). After a normal restart, I installed it and immediately got the BSoD right after installation completed. Program does not appear in Add/Remove, and removal tool did nothing discernable. I simply deleted the folder. I'll go back in and attempt to remove all remnants of the program. Program appears to be having some difficulties installing on a few WXP-SP2 computers. Share this post Link to post Share on other sites
