ma2va2fl Posted February 5, 2009 Can someone please assist? I have purchased the professional version of SuperAntiVirus and have under "Real Time Protection" I have the following options enabled: 1. "First Chance Protection" 2. "Scan on system startup" & "Scan on system shutdown". I recently realized that there is no scan being done upon startup or shutdown. This morning I manually started up my computer and couldn't get on the internet. So I shut my Windows XP machine off and manually started it back up. Now - "First chance protection" should have detected, quaratined and deleted all spyware upon shutdown and startup since I have these options enabled; however, I ran SuperAntiVirus manually once my machine was fully rebooted and all services had started and it detected 40 threats. I've opened up a ticket with their Support department but I have received no resolution. Any help would be greatly appreciated! Thanks! Share this post Link to post Share on other sites
ma2va2fl Posted February 6, 2009 Well I found out from their Support department that the First chance Protection was not going to scan the system and remove cookies and temp files on demand. The First Chance Protection scans for programs only. Share this post Link to post Share on other sites
SUPERAntiSpy Posted February 8, 2009 That is correct - scanning for cookies like that is a waste of system resources as cookies can't "harm" your system in any way. Share this post Link to post Share on other sites
Lasse88 Posted February 8, 2009 If you want your cookies and temp files deleted when you restart, you can use this little program: http://www.unhsolutions.net/IE-Privacy-Keeper/ Share this post Link to post Share on other sites