Jump to content
Aballister

Quarantine restore from DOS prompt or bootable?

Recommended Posts

Hi - and sorry for the double post straight away. (I really do need to get my laptop back running).

I just want to make it short here (for longer post see false positive):

I am unable to start Vista Home Premium after SAS quarantined the "usp10.dll" and had me restarting Windows. Vista now crashes before login screen.

Is there a way to restore the quarantined file from DOS command line or is the quarantine encrypted? If so, is there a bootable version of SAS available somewhere to get the quarantine decrypted?

Regards

Aballister

Share this post


Link to post
Share on other sites

I got the same message. I have run SAS several times since install and this last time it reported:

USP10.DLL (3 times/folders) on my HP recovery partition (D drive) as a variant of Adware.Vundo

I canceled and went here 1st. Glad I did...what say you???

Share this post


Link to post
Share on other sites

This USP10.DLL file (msworks file I believe) is also found on my primary C: drive (system folder) but, SAS found no problems on my C: drive.

Share this post


Link to post
Share on other sites

I am running ver. 4.24.0.1004. But,,,I've been running this version since installed a couple weeks back and this last time I did a scan it caught it on my HP recovery partition and like I said the file(s) exists on my primary C: drive as well and it doesn't report a problem with them (they are in multiple system folders i.e. I386, system32 etc.)

Share this post


Link to post
Share on other sites
I am running ver. 4.24.0.1004. But,,,I've been running this version since installed a couple weeks back and this last time I did a scan it caught it on my HP recovery partition and like I said the file(s) exists on my primary C: drive as well and it doesn't report a problem with them (they are in multiple system folders i.e. I386, system32 etc.)

You should update to 4.25.1012.

Share this post


Link to post
Share on other sites

I did an update prior to my scan. Does this mean that selecting "update" on the SAS control panel only gets you an updated data spyware data base and not program updates. If so, how do you get program updates, short of downloading a completely new version.

I appreciate your responses, Bill

Share this post


Link to post
Share on other sites

My bad; Instead of selecting the update option in the control panel/main menu, I right clicked on the "bug" in the quick launch menu and selected the update option from the drop down menu and low and behold, it said a new version was available. I downloaded/installed and now have ver. 4.25.1012. Ran another full scan...problem solved. Thank you for your help, Bill

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...